Aaron Johnson
Sherrills Ford,NC
Summary
My passion for the Furniture industry comes from my role as a Sales Specialist/Quality Control Manager, where I learned the true nature of leather and how to present it as the product deserves. I also have a B.A. in Management from Lenoir-Rhyne University, where I developed business administration and management skills. I am always eager to learn new things and explore new challenges in this exciting and evolving field.
I have a creative mind that is always looking for a challenge. I tend to look how to always improve and never be content with the present. I am a team leader and thrive in tough situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager
Carroll Leather
05.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Anticipated clients' needs by staying in touch on regular basis.
- Attended industry conferences and events, establishing valuable networking connections for potential partnerships.
Quality Control Analyst
Carroll Leather
05.2023 - Current
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Improved overall production efficiency by identifying and resolving quality control issues.
- Enhanced product quality by conducting thorough analyses and implementing corrective actions.
- Sustained high levels of customer satisfaction through timely resolution of non-conformance issues.
- Reduced customer complaints with consistent monitoring of products for adherence to company standards.
- Created and maintained several databases to track statistical data.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Line Operator
Fibrix
11.2022 - 02.2023
- Loaded and unloaded product on and off conveyor line by routinely.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
Data Entry
Hickory Springs Manufacturing
01.2022 - 03.2022
- Created and maintained data entry logs to track data entry activities.
- Assisted with developing data entry processes.
- Completed accurate and timely data entry.
- Developed and implemented data entry operations.
Lenoir Rhyne Student Athlete
Lenoir Rhyne College
08.2019 - 12.2023
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Attended all practices, meetings, and workouts on time.
- Developed time management skills by balancing academic responsibilities with rigorous athletic commitments.
- Cultivated strong relationships with fellow students, faculty members, coaches, administrators, alumni, and community stakeholders.
- Helped teammates improve performance levels by sharing knowledge of specific techniques or tactics related to their respective positions sports.
- Displayed resilience under pressure situations during competitions that positively impacted overall team results.
- Increased awareness of personal strengths/weaknesses by regularly reviewing game footage and statistics as part of individual performance assessments.
- Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
Education
Business Management
Lenoir-Rhyne University
Hickory, NC04.2023
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Relationship Building
- Customer Relationships
- Goal-Oriented
- Relationship building and management
- Networking skills
- Sales Reporting
- Client meetings
- Overcoming Objections
- Sales expertise
Accomplishments
Dean's List / President's List - 2019-2023
FCA group Leader- 2020-2023
Coach's Council - 2019-2023 ( 1 out of 10 players from 153 man roster)
Certification
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Office
Timeline
Account Manager
Carroll Leather
05.2023 - Current
Quality Control Analyst
Carroll Leather
05.2023 - Current
Line Operator
Fibrix
11.2022 - 02.2023
Data Entry
Hickory Springs Manufacturing
01.2022 - 03.2022
Lenoir Rhyne Student Athlete
Lenoir Rhyne College
08.2019 - 12.2023
Business Management
Lenoir-Rhyne University