Aaron Johnson

Analyze mail brought into various stations across the state. We input the data in a computer program that determines the amount and what mail is selected for testing in the program to help calculate pricing and costing for the postal service. Scanning measuring weighing and annotating information on incoming mail. Typing inputting data in computer based programs

• Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
• Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
• Loaded and unloaded shipping containers and vehicles.
• Increased efficiency in mail handling by training new staff on USPS procedures and guidelines.
• Assisted customers with special services requests such as certified mail or insurance claims, fostering trust in the USPS brand.
• Upheld a professional demeanor when interacting with customers, coworkers, and supervisors to maintain a positive work environment.
• Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
• Provided exceptional customer service while addressing inquiries about postage rates, mailing regulations, and other postal matters.
• Reduced errors in package deliveries by meticulously verifying recipient information and tracking numbers.
• Demonstrated adaptability when rotating between various tasks such as window clerk duties, bulk mail processing, or collection route coverage as needed.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Provided service and sales to walk-in customers.

Sorting mail into different programs for efficiency in dispatch efforts. Selling postal products and services.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
• Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
• Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.

• Assisted with breaking down mail and distributing it to different containers for different zip codes.
• Dispatched mail to different areas of the building for dispatch at the end of the night.
• Sorted mail trays into different containers of different sortation plans to be ran through machines.