Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaron Johnson

New York

Summary

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Building Land and Technology
10.2024 - Current
  • Lead all aspects of property management for a Class A residential portfolio, ensuring consistent delivery of operational excellence and superior resident experiences.
  • Recruited, trained, and mentored high-performing leasing, Resident Services and maintenance teams, fostering a collaborative, accountable culture with strong performance outcomes.
  • Conducted routine performance evaluations and team development sessions, enhancing productivity and service standards across departments.
  • Oversaw daily operations and ensured compliance with fair housing laws, safety protocols, and company standards through scheduled property inspections and audits.
  • Created and managed annual budgets, conducted monthly financial reviews, and implemented cost control strategies that drove NOI growth and portfolio profitability.
  • Spearheaded marketing and leasing initiatives for new lease-ups, including planning and executing community events and digital campaigns, leading to increased occupancy and retention rates.
  • Maintained strong vendor relationships to ensure consistent delivery of high-quality service and on-time capital project execution.
  • Leveraged AppFolio and other tech platforms for real-time oversight of leasing, financial reporting, maintenance tracking, and KPI dashboards.
  • Developed executive-level reports with performance metrics, monthly variance and actionable insights to support company-wide strategic planning.

Portfolio Manager - Asset Service Manager

Freestone Property Group
01.2023 - 09.2024
  • Commanded the oversight of 368 properties with over 2200 units, orchestrating a team of four superintendents and two assistant property managers to guarantee operational superiority and premium tenant services.
  • Examined and anticipated challenges and crafted strategic action plans to mitigate potential risks effectively.
  • Facilitated quarterly reviews and proposed essential operational adjustments to align with set objectives and targeted monthly and quarterly KPIs.
  • Evaluated data meticulously to craft reports that guided the formulation of strategic operational decisions.
  • Enhanced team capability by recruiting, onboarding, and educating proficient field staff, developing comprehensive training guides and standard operating procedures to streamline operations and improve efficiency.
  • Orchestrated daily team engagements and operational tasks, facilitating morning briefings with management and field staff to ensure smooth day-to-day functions.

Senior Property Manager

Tri-Hill Management
03.2020 - 12.2022
  • Directed the comprehensive management of 15 buildings, encompassing 420 residential units and 18 commercial spaces, ensuring operational excellence for three separate owner groups.
  • Spearheaded and led a dynamic team of 15 field staff, two assistant property managers, and three virtual assistants, fostering a collaborative and efficient work environment.
  • Implemented enhanced management protocols, reducing HPD and DOB violations by 80%, demonstrating a solid commitment to compliance and risk mitigation.
  • Supervised and managed extensive capital improvement projects in compliance with local law across residential and commercial spaces, including renovations and build-outs, significantly enhancing property value and tenant satisfaction.
  • Streamlined the leasing process, from certifications to contract approvals, optimizing tenant acquisition and a 92% retention rate.
  • Developed and managed annual budgets for ownership, delivering comprehensive monthly variance reports to ensure financial performance aligned with strategic goals.

Property Manager

Jakobson Properties/MetroNest
09.2017 - 03.2020
  • Managed inquiries from tenants and vendors and maintained up-to-date contractor insurance and compliance documents.
  • Contributed to office functionality by handling phone coverage, supply management, and maintaining organized records.
  • Streamlined preventive maintenance schedules and oversaw daily maintenance operations, achieving a 45% reduction in tenant complaints quarterly.
  • Investigated, reviewed, and quickly addressed property requirements, following applicable regulations and owner requirements.
  • Overhauled and managed tenant files, financial accounts, and maintenance histories.

Education

Associate of Arts (A.A.) -

Long Island University
Brooklyn, NY

Certification - Property Management

Baruch College – Steven L. Newman Real Estate Institute
New York, NY
02-2017

Skills

  • Yardi Voyager Property System
  • Appfoilo Property System
  • In-depth knowledge of HPD, DHCR, DOB, ECB, DMHH, DSNY and local law
  • Portfolio Management
  • Staff Recruitment and Hiring
  • Mondaycom
  • Rent Cafe
  • Microsoft 365

Certification

  • Certification in Property Management-Baruch College – Steven L. Newman Real Estate Institute

Timeline

General Manager

Building Land and Technology
10.2024 - Current

Portfolio Manager - Asset Service Manager

Freestone Property Group
01.2023 - 09.2024

Senior Property Manager

Tri-Hill Management
03.2020 - 12.2022

Property Manager

Jakobson Properties/MetroNest
09.2017 - 03.2020

Associate of Arts (A.A.) -

Long Island University

Certification - Property Management

Baruch College – Steven L. Newman Real Estate Institute

Similar Profiles

CREATE PROFILE