To utilize my knowledge of sales and customer service in order to provide the highest level of client satisfaction and elevate my skill set while working in an evolving and fast-paced environment.
Overview
19
19
years of professional experience
Work History
Account Retention Specialist
Spectrum Communications
12.2021 - 09.2024
Retained high-risk accounts by addressing customer concerns and tailoring solutions.
Collaborated with internal teams to improve client satisfaction in internet, mobile, and digital services.
Sales Consultant
Merchant's Advantage/CardConnect
10.2014 - 08.2020
Consulted small business owners on cost-effective Visa/Mastercard processing solutions.
Prospected new leads and maintained long-term client relationships through superior service.
Server/Bartender
Red Lobster
09.2005 - 09.2014
Responsible for providing guests with a top-notch dining experience through quick, comfortable, and efficient service
Skilled in every front of house position
Provides training and guidance to new employees to help them as well as our company operate at a high level of success
Deputy Clerk of the Court at Clerk of the Circuit Court and Comptroller for Palm Beach CountyDeputy Clerk of the Court at Clerk of the Circuit Court and Comptroller for Palm Beach County