Enthusiastic retail worker of Safeway for 5 years Reliable and upbeat retail worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Hi, I’m
Aaron Kanieski
Kingman,AZ
Summary
Overview
5
years of professional experience
Work History
Safeway
Personal Shopper
01.2022 - Current
Job overview
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Completed required paperwork, logs and other documentation according to internal policies to accurately track sales and delivery metrics.
- Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Handled refunds to customers when overcharged or when other mistakes occurred,
Safeway
Cashier
08.2018 - Current
Job overview
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted cashier team with resolving problems and maintaining efficiency.
- Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of weekly deals.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Safeway
Courtesy Clerk
08.2018 - Current
Job overview
- Assisted customers with large purchases by carrying items to vehicles.
- Restocked and organized merchandise in front lanes.
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Resolved concerns with products or services to help with retention and drive sales.
- Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Monitored safety and security concerns and reported to leadership for resolution.
- Returned unwanted items to correct store locations and restocked shelves.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Education
Mohave Community CollegeKingman, AZ
Associate of Science from Computer Science
2024
University Overview
Wickenburg High SchoolWickenburg, AZ
High School Diploma
05.2018
University Overview
Skills
- Policies and Procedures
- Cleaning and Sanitizing
- Problem Solving
- Payment Processing
- Customer Transactions
- Reliable and Responsible
- Cooperative Attitude
- Honest and Ethical
- Cashiering
- Basic Mathematics
- Creative Thinking
- Computer Experience
- Social Skills
- Communication and Media
- Verifying Order Accuracy
- Customer Buying Habits
- Verbal and Written Communication
- Accurate Money Handling
- Attention to Detail
- Heavy Lifting
- Customer Service
- Personal Shopping
References
References
Liz Aguirre- Current Manager / 951-329-0528
Tony Lander- 928-231-3582
Claudia Bolles- 928-418-8823
Timeline
Personal Shopper
Safeway
01.2022 - Current
Cashier
Safeway
08.2018 - Current
Courtesy Clerk
Safeway
08.2018 - Current
Mohave Community College
Associate of Science from Computer Science
Wickenburg High School
High School Diploma