Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Aaron Kariuki

Remote Work
3416 Janney Avenue, Brookhaven,Pennsylvania
Aaron  Kariuki

Summary

Dynamic and results-oriented professional with a proven track record at Steps Home Care, enhancing operational efficiency and stakeholder satisfaction through expert project management and strategic planning. Skilled in leveraging technology proficiency and virtual communication to foster team collaboration and drive process improvements. Demonstrated ability to manage multiple priorities in fast-paced environments, achieving significant cost savings and client loyalty. Professional with substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals.

Overview

11
years of professional experience
7
years of post-secondary education

Work History

Steps Home Care
Wilmington, DE

Remote Administrative Coordinator /Virtual Administrative Assistant
06.2018 - Current

Job overview

  • Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
  • Completed bi-weekly payroll for 30 employees.

AT&T

AT&T Business Sales Specialist
09.2021 - 09.2022

Job overview

  • Collaborated with cross-functional teams to create tailored solutions for complex client needs, ensuring satisfaction and repeat business.
  • Maintained a high level of customer satisfaction by providing exceptional post-sale support and addressing any concerns in a timely manner.
  • Built strong client relationships through excellent communication and negotiation skills, resulting in long-term partnerships.
  • Maximized sales potential by conducting thorough market research and staying informed of competitive landscapes.
  • Developed comprehensive account plans for key clients, leading to increased revenue growth and enhanced customer loyalty.
  • Improved efficiency in the sales process by streamlining workflows and utilizing technology to track leads, proposals, and contracts.
  • Managed approximately 40-50 incoming calls, emails and faxes per day from customers.

Xpress Transportation
Brookhaven, PA

Financial Advisor
01.2014 - 06.2018

Job overview

  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
  • Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post retirement.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Ensured compliance with industry regulations and company policies while serving clients'' best interests.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.
  • Fostered strong relationships with clients to enhance loyalty and secure accounts.
  • Dealt with 15-20 customer accounts for multiple years fostering and growing the relationships

Veronica and Scott Miller
Lower Merion, PA

Healthcare Support Specialist
09.2014 - 06.2018

Job overview

  • Improved client satisfaction by addressing and resolving technical issues swiftly and efficiently.
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Monitored clients' vital signs, administered necessary medications, and documented behaviors for supervisory updates.
  • Empowered clients to improve their well-being through comprehensive mental and physical support.
  • Created a nurturing atmosphere for patients by employing advanced communication and attentive listening skills.
  • Promoted enhanced patient outcomes by prioritizing dignity, autonomy, and privacy in care provisions.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Enhanced community engagement by coordinating transport for events, medical visits, and essential shopping.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.ed
  • coordinated with 10 plus doctors and 4 different Medical facilities on a weekly basis to execute a seamless care plan.

Education

Sun Valley High School
Aston, Pennsylvania

High School Diploma
09.2010 - 06.2014

University Overview

  • 3.4 GPA
  • Member of Honor Society, 2011 to 2014
  • Leader of Sun Valley HS Football Team
  • Wide Receiver for Sun Valley HS Football Team, 2010 to 2011
  • Captain of Sun Valley HS Soccer Team
  • Striker for Sun Valley HS Soccer Team, 2011 to 2014
  • Captain of Sun Valley HS Lacrosse Team
  • Mid-Fielder for Sun Valley HS Soccer Team, 2010 to 2014
  • Leader of Sun Valley HS Track and Field Team
  • Sprinter/Long distance for Sun Valley HS Track and Field Team, 2013 to 2014
  • Leader of Sun Valley HS Swim Team
  • Diver/Freestyle/Relay for Sun Valley HS Swim Team, 2013 to 2014

Delaware County Community College
Media, PA

Associate of Science from General Education Requirements
09.2014 - 01.2015

University Overview

  • 3.8 GPA
  • I completed my general education requirements then transferred to a university.

West Chester University
West Chester, Pennsylvania

Bachelor of Science from Computer Science
01.2015 - 05.2018

University Overview

West Chester University
Bachelor's Degree in Computer Science (Three Years Completed)
Expected Graduation Date: May 2018 (Course completed, degree not conferred)

Successfully completed three years of coursework in Computer Science, demonstrating strong technical proficiency and dedication throughout the program. While I did not graduate in 2018 as anticipated due to unforeseen financial challenges, I remained focused on excelling academically and gained extensive knowledge and practical experience in key skills/areas such as programming, problem-solving, data analysis and software development.

  • Developed problem-solving, analytical, and technical programming skills in a remote-learning environment.
  • Cultivated adaptability by managing challenging academic and personal situations while maintaining performance at a high standard.
  • Applied coursework knowledge and hands-on learning experiences to practical, real-world challenges.
  • My academic performance and problem-solving skills remain exemplary and position me as a strong candidate for opportunities in remote administrative and technical roles.

Skills

Technology Proficiency

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Timeline

AT&T Business Sales Specialist

AT&T
09.2021 - 09.2022

Remote Administrative Coordinator /Virtual Administrative Assistant

Steps Home Care
06.2018 - Current

West Chester University

Bachelor of Science from Computer Science
01.2015 - 05.2018

Healthcare Support Specialist

Veronica and Scott Miller
09.2014 - 06.2018

Delaware County Community College

Associate of Science from General Education Requirements
09.2014 - 01.2015

Financial Advisor

Xpress Transportation
01.2014 - 06.2018

Sun Valley High School

High School Diploma
09.2010 - 06.2014
Aaron KariukiRemote Work