Aaron Kingan
Indiana,PA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Giant Eagle
Indiana, PA
10.2022 - Current
- Accurately fill prescriptions in a timely manner
- Enter in new prescriptions into pharmacy data bass
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Prepared and processed medical insurance claim forms and records.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Answered telephones to respond to questions or requests.
- Used POS systems to ring out customers for prescriptions and other merchandise
- Transmitted claims to insurance companies
- Established or maintained medications and other patient profiles.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ordered drugs from wholesalers as needed
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Managed filing of prescriptions, both electronically and manually.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Organized work areas so that everything was easily accessible when needed.
Cashier
PetSmart
Indiana, PA
07.2020 - 10.2022
- Conducted price checks for special orders or discounts as requested by customers.
- Answered phone calls to assist customers with questions and orders.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained clean fish tanks to ensure healthy habitats
- Retrieved fish for customers
- Maintained clean cages to ensure happy and healthy cats
Cashier
Martins Grocery Store
Indiana, PA
09.2022 - 10.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Collected payments and provided accurate change.
Crew Member
Chipotle
Indiana, PA
06.2019 - 06.2021
- Served food quickly for positive guest experiences.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Educated customers on menu items, product ingredients and nutritional values.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Presented orders to guests within anticipated service times.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Restocked kitchen supplies including food products and utensils.
- Wiped down tables and equipment, swept and refilled stock.
- Checked expiration dates on all products before serving them to customers.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server
Rustic Lodge
Indiana, PA
05.2017 - 05.2019
- Delivered food and beverages promptly and courteously during events
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Responsible for tearing down and clean up after events and setting the room for future events
- Checked food before serving it to customers.
Crew Member
McDonald's
Indiana, PA
07.2016 - 05.2017
- Used POS system to take customer orders and provide accurate change
- Brewed and served coffee and tea with preferred add-ins.
- Scrubbed and polished counters to remove debris and food.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Paper Route Carrier
Indiana Gazette
Indiana, PA
03.2014 - 08.2017
- Bagged and delivered news papers to customers on a daily basis
Education
Bachelor of Arts - Music
Indiana University of Pennsylvania
Indiana, PA05-2021
High School Diploma -
Indiana Area Senior High School
Indiana, PA05-2017
Skills
- Customer Service
- Works well in fast pace environment
- Works well with diverse groups of people
- Tires to make each customer interaction personable
Timeline
Pharmacy Technician
Giant Eagle
10.2022 - Current
Cashier
Martins Grocery Store
09.2022 - 10.2022
Cashier
PetSmart
07.2020 - 10.2022
Crew Member
Chipotle
06.2019 - 06.2021
Server
Rustic Lodge
05.2017 - 05.2019
Crew Member
McDonald's
07.2016 - 05.2017
Paper Route Carrier
Indiana Gazette
03.2014 - 08.2017
Bachelor of Arts - Music
Indiana University of Pennsylvania
High School Diploma -
Indiana Area Senior High School