Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Overview
5
5
years of professional experience
Work History
General Merchandise Expert
Target
10.2018 - Current
Improved customer satisfaction by providing excellent service and addressing inquiries efficiently.
Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
Boosted sales by creating visually appealing merchandise displays and promotional arrangements.
Collaborated with team members to achieve daily goals, promoting a positive work atmosphere.
Resolved customer issues promptly and professionally, ensuring continued loyalty to the brand.
Education
Associate of Applied Science - Application & Technical Support Specialist
College of DuPage
Glen Ellyn, IL
05.2025
High School Diploma -
Streamwood High School
Streamwood, IL
05.2020
Skills
Hardware Installation
Help Desk Operations
Application Installations
Desktop Technical Support
Technical Support
Application Support
Prioritization
Customer Service
Timeline
General Merchandise Expert
Target
10.2018 - Current
Associate of Applied Science - Application & Technical Support Specialist