Aaron Knight
Gardena,CA
Summary
Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 70 pounds and adheres to commercial airline protocols.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ramp Agent
Alliance Ground International
06.2023 - Current
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Connected electrical power unit and hoses to aircraft.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Guided aircraft into and out of parking positions using hand signals.
Dog Daycare Attendant
Camp-run-a-mutt
08.2022 - 02.2023
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Monitored animals for behavioral problems and signs of health issues.
- Followed pet care instructions for dietary needs and medication regimens.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
Education
No Degree - Aviation
Cypress College
Cypress, CAHigh School Diploma -
Da Vinci Science
Hawthorne, CA06.2022
Skills
- Lifts 70 pounds
- Ground Support Equipment Operation
- Weight and Balance Determination
- Multitasking Abilities
- Loading and unloading
- Aircraft Tug Operation
- Baggage Sorting
- Aircraft Safety Checks
- Analytical Skills
- Pallet Jack Operation
- Damage Prevention
- Heavy Lifting
- Freight Handling
- Cargo Securing
- Load Planning Communication
Certification
Cargo Loader:
- JBT Commander 15
- Champ 70
- Lavatory Truck
- Ground Power Unit
- Tugs
- Belt loader/ Powerstow
- Potable Water
Timeline
Ramp Agent
Alliance Ground International
06.2023 - Current
Dog Daycare Attendant
Camp-run-a-mutt
08.2022 - 02.2023
No Degree - Aviation
Cypress College
High School Diploma -
Da Vinci Science