Aaron Koenig
North Fond Du Lac,WI
Summary
Results-oriented General Manager with extensive experience at Pizza Hut, recognized for enhancing operational efficiency and driving team productivity through effective strategic planning and staff management. Proven expertise in inventory control and risk management, while fostering a positive workplace culture and strengthening community relationships. Exceptional skills in training and coaching have consistently led to the achievement and surpassing of company objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Taco John’s
Fond du Lac, USA
10.2022 - Current
- Organized store for better flow during peak periods.
- Set clear expectations with the team and guests.
- I coached the team properly to grow efficiency.
- Prioritized daily and weekly tasks.
- Delegated tasks to the junior management team.
- Communicated and celebrated daily, weekly and quarterly goals.
General Manager
Pizza Hut
Fond du Lac, USA
02.2021 - 10.2022
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Administered employee discipline through verbal and written warnings.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Created schedules and monitored payroll to remain within budget.
Area Coach Designate
Pizza Hut
Fond du Lac, USA
06.2021 - 05.2022
- Effectively plan Period Calendar to cover all job duties
- Coached area GMs with planning and executing tactics
- Review schedules and coached to schedule within a budget
- Learn new processes and procedures and communicate them to stores in area
- Prioritize daily and weekly tasks
- Trust but verify that all tasks are completed in a timely manner
- Set clear expectations for weekly, period and quarterly work
- Made communication a two-way street with GMs and staff
- Effectively manage time in and out of restaurants
General Manager
Pizza Hut
West Bend, USA
10.2019 - 01.2021
- Manage 20 or more staff at any given time.
- Prioritize tasks as they arise daily.
- Set standards and communicate them to the staff.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Built strong relationships with community organizations.
- Trained employees on duties, policies and procedures.
General Manager
Pizza Hut
Mequon, USA
09.2018 - 10.2019
- Effectively prepare schedules by reviewing past sales and forecasting correctly
- Train and coach team members properly
- Providing customers with an enjoyable experience
- Coach and troubleshoot with my staff daily
- Review labor and food loss and correct daily
- Learn new processes and procedures and communicate them to staff
- Manage 20+ staff at any given time
- Prioritize tasks as they arise daily
- Set standards and communicate them to the staff
Salaried Assistant Manager
Pizza Hut
West Bend, USA
07.2017 - 09.2018
- Address and resolve customer service issues
- Ensure staff are trained properly
- Manage each shift in an organized manner
- Prioritize tasks as they arise throughout the day
Acting General Manager
Pizza Hut
Port Washington, USA
02.2016 - 07.2016
Sous Chef
Olde Mill Inn
Richfield, USA
07.2014 - 02.2016
Shift Manager
Pizza Hut
Brown Deer and Port Washington, USA
01.2008 - 01.2016
Public Safety Officer
Mayfair Mall
Port Washington, USA
05.2006 - 12.2007
Cook
Pizza Hut
Fox Point, USA
09.2004 - 09.2005
Public Safety Officer
Mayfair Mall
Port Washington, USA
09.2003 - 05.2005
Education
High School -
Port Washington High School
Port Washington06-1999
Skills
- Strategic planning
- Inventory control
- Staff management
- Risk management
- Training and coaching
- Quality management
- Staff training and development
- Supervision and training
Notable training
- Management in Training certification through employer
- Food Safety Certification and Food Safety Proctor Certification through employer
- Over 25 years of providing exceptional service in customer facing positions
- Communicates effectively in all directions to ensure positive outcomes
- Comfortable in multitasking, fast-paced environment
- Known for improving quality and efficiency at stores I have managed
Certification
- ServeSafe Food Safety Certification
- ServeSafe Food Safety Proctor Certification
Timeline
General Manager
Taco John’s
10.2022 - Current
Area Coach Designate
Pizza Hut
06.2021 - 05.2022
General Manager
Pizza Hut
02.2021 - 10.2022
General Manager
Pizza Hut
10.2019 - 01.2021
General Manager
Pizza Hut
09.2018 - 10.2019
Salaried Assistant Manager
Pizza Hut
07.2017 - 09.2018
Acting General Manager
Pizza Hut
02.2016 - 07.2016
Sous Chef
Olde Mill Inn
07.2014 - 02.2016
Shift Manager
Pizza Hut
01.2008 - 01.2016
Public Safety Officer
Mayfair Mall
05.2006 - 12.2007
Cook
Pizza Hut
09.2004 - 09.2005
Public Safety Officer
Mayfair Mall
09.2003 - 05.2005
High School -
Port Washington High School
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