Aaron Koval
Johnstown,PA
Summary
Accomplished Shift Supervisor with a proven track record at Sheetz, enhancing customer satisfaction and streamlining operations. Expert in cash handling and adept at fostering team unity, I significantly contributed to workplace efficiency and continuous improvement. Skilled in problem-solving and adaptability, I excel in fast-paced environments, ensuring operational excellence and superior service.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Sheetz
01.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Salesperson
Sheetz
05.2021 - 12.2021
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective goals, fostering a supportive work environment.
- Upheld high-quality standard of food presentation, ensuring each product met consistency guidelines before serving to customers.
- Reduced wait times for customers with prompt order preparation and delivery.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
Shelf Stocker
Conzatti's
08.2020 - 05.2021
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
- Ensured accurate pricing by routinely updating shelf tags and promotional materials.
- Streamlined stocking process by organizing supplies and materials, enabling quick access and efficient replenishment of merchandise.
- Participated in inventory audits, contributing to accurate stock counts and minimizing discrepancies.
Education
High School Diploma -
Bishop McCort High School
Johnstown, PA04-2021
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Team building
- Performance evaluations
- Continuous improvement
- Problem-solving
- Multitasking
- Adaptability and flexibility
Timeline
Shift Supervisor
Sheetz
01.2022 - Current
Salesperson
Sheetz
05.2021 - 12.2021
Shelf Stocker
Conzatti's
08.2020 - 05.2021
High School Diploma -
Bishop McCort High School