Aaron Kremer
Hendersonville,TN
Summary
Successful Club Manager accomplished in running profitable, efficient businesses with office and hospitality management experience spanning over 10 years. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Delivers high customer satisfaction by empowering staff to maintain exceptional standards.
Overview
20
20
years of professional experience
Work History
Food and Beverage Manager
Tennessee Grasslands, LLC
Gallatin, TN
04.2023 - Current
- Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Inspected dining and serving areas for cleanliness and proper setup.
- Oversaw inventory and ordered ingredients to restock alcohol, freezers, fridges and pantry.
Accountant
MARRIOTT, Gaylord National Resort and Convention Center
Nashville, TN
02.2023 - 04.2023
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Interacted with internal and external auditors to help complete audits and resolve issues.
Club Manager/Food & Beverage Director
Bluegrass Yacht & Country Club
Hendersonville, TN
02.2020 - 08.2022
- Manage 80+ employees
- Marina management including negotiating and completing a new 10 year lease with the Army Corp of
- Engineers
- Participate in Monthly Board of Governors meetings including providing monthly numbers updates when needed
- A/R, A/P, HR, SOX compliance, payroll processing, ordering/maintaining office supplies and Executive
- Assistant to the General Manager
- Extensive interaction with Members via phone, email and in person
- Assisted where needed upon request in Ala Carte, Private Events and Membership departments including menu building, sales and execution
- Daily use of MS Word, MS Excel and multiple company specific software.
- Calculated and recorded department expenses and revenue.
- Oversaw events by delegating tasks to club employees and coordinating with vendors.
- Coordinated menus, wine lists and allergy options for large events.
- Achieved or exceeded financial objectives and sales goals by implementing product pricing.
- Trained workers in company procedures or policies.
- Interviewed and hired associates to fill staff vacancies.
- Calculated payroll by recording employee hours worked and approved time off requests.
Office Manager/Assistant Manager
City Club Birmingham
Birmingham, AL
01.2010 - 02.2020
- A/R, A/P, HR, SOX compliance, payroll processing, ordering/maintaining office supplies and Executive
- Extensive interaction with Members via phone, email and in person
- Assisted where needed upon request in Ala Carte, Private Events and Membership departments
- Daily use of MS Word, MS Excel and multiple company specific software.
- Reviewed files and records to obtain information and respond to requests.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Interpreted and communicated work procedures and company policies to staff.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Administered payroll and maintained proper documentation of employee personnel.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Bookkeeper
Kremer Services/Trobaugh & Company
Birmingham, AL
02.2004 - 05.2010
- Prepared financial reports by collecting, analyzing and summarizing account information and trends.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Handled bi-weekly payroll services for 50+ employees.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Performed bookkeeping and accounting consulting services.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Checked postings and documents for correctness, accuracy and proper coding.
Captain Waiter
City Club Birmingham
Birmingham, AL
01.2005 - 12.2009
- Served high volume of tables at once and simultaneously supervised serving staff.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
- Calculated charges, issued table checks and collected payments from customers.
- Implemented new POS system and trained staff members on use.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Education
High school diploma - Performing Arts
Dupont Manual High School
Samford University
Homewood, ALSkills
- Event Planning
- Time Management
- Restaurant Management
- Hospitality Management
- Management (10 years)
- Catering - CaterPro
- Retail Sales - Merchandising
- Microsoft Office (10 years)
- Microsoft Word
- Problem-Solving
- Health Code Compliance
- Payroll (10 years)
- ADP
- Oracle
- Project management (10 years)
- Accounts payable (10 years)
- Accounts receivable (10 years)
- Human resources (10 years)
- Financial analysis (8 years)
- Sales (8 years)
- SOX Compliance
- Journal Entries
- Account Reconciliation
- Office Management
- Front of House Management
- Back of House Management
- Menu Pricing and Writing
- POS Terminal Operation
- Forecasting
- Profit & Loss
- Personal Assistant Experience
- Internal Audits
- General Ledger Accounting
- Budgeting
- Pricing
- Events Management
- Accounting
- QuickBooks
- Recruiting
- Conflict Resolution
- Customer Service
- Friendly, Positive Attitude
- Data Management
- Training & Development
- Planning & Organizing
Additional Information
- https://www.linkedin.com/in/aaron-kremer-7587962/ , Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food and Beverage Manager
Tennessee Grasslands, LLC
04.2023 - Current
Accountant
MARRIOTT, Gaylord National Resort and Convention Center
02.2023 - 04.2023
Club Manager/Food & Beverage Director
Bluegrass Yacht & Country Club
02.2020 - 08.2022
Office Manager/Assistant Manager
City Club Birmingham
01.2010 - 02.2020
Captain Waiter
City Club Birmingham
01.2005 - 12.2009
Bookkeeper
Kremer Services/Trobaugh & Company
02.2004 - 05.2010
High school diploma - Performing Arts
Dupont Manual High School
Samford University
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