Aaron Lawson
Bennington,NE
Summary
Strategic Senior Vice President known for high productivity and efficient task completion. Skilled in leadership, financial management, and strategic planning. Excel at communication, problem-solving, and team collaboration to achieve organizational goals. Committed to driving growth and operational excellence using these abilities.
Overview
13
13
years of professional experience
Work History
SVP, Director of Retail Banking
Availa Bank
Omaha, Nebraska
06.2023 - Current
- Developed and implemented strategies for expanding the organization's market reach.
- Provide strategic guidance to the executive team on operational decisions and initiatives.
- Direct annual budgeting process and oversaw financial performance of departmental operations.
- Established key performance indicators to track progress against organizational objectives.
- Developed new policies and procedures to increase efficiency in all departments.
- Created plans to improve customer service standards throughout the organization.
- Analyzed data from marketing campaigns to determine best practices for future efforts.
- Collaborated with senior management on long-term planning initiatives that aligned with corporate goals.
- Identified potential risks and developed contingency plans accordingly.
- Monitored competitors' activities to stay ahead of changes in the marketplace.
- Coordinated with leadership to develop and implement organizational strategies and promote progress towards business objectives.
- Hired new managers to drive sustainable business growth.
- Manage relationships with external partners, vendors, and stakeholders to ensure successful collaborations.
SVP, Regional Retail Leader
Adams Bank and Trust
North Platte , NE
10.2020 - 06.2023
- Managed relationships with external partners, vendors, and stakeholders to ensure successful collaborations.
- Developed new policies and procedures to increase efficiency in all departments.
- Recruited, trained, mentored, and evaluated staff members in order to optimize their effectiveness.
- Led cross-functional teams in the implementation of innovative projects across multiple divisions.
- Evaluated current systems and processes to identify opportunities for streamlining operations.
- Created plans to improve customer service standards throughout the organization.
- Ensured compliance with applicable laws, regulations, policies, and procedures.
- Implemented strategies for improving employee engagement through various programs.
- Turned low-performing department into success after 6 months through an effective restructuring plan.
- Hired new managers to drive sustainable business growth.
- Developed and implemented strategies to improve team performance and productivity.
Branch Manager
Elevations Credit Union
Fort Collins , CO
12.2019 - 10.2020
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Resolved escalated customer complaints in a timely manner.
Branch Manager
Key Bank
Fort Collins, CO
02.2017 - 12.2019
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Resolved escalated customer complaints in a timely manner.
- Established strong working relationships with external partners such as vendors and suppliers.
Service Manager
Wells Fargo
Greeley, CO
07.2011 - 04.2017
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Resolved customer complaints in a timely manner.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Trained new employees on the use of customer relationship management software systems.
- Coordinated with other departments within the organization to ensure seamless delivery of services.
- Hired and trained service department staff to drive performance.
- Created employee work schedules to keep shifts properly staffed.
- Motivated and supported employees to maintain low turnover.
- Guided department employees on changes from management.
Education
Master of Science - Organizational Leadership
Colorado State University Global Campus
Fort Collins, CO03-2018
Bachelor of Science - Business Management
University of Northern Colorado
Greeley, CO05-2014
Associate of Science - Business
Community College of Denver
Denver, CO05-2011
Skills
- Strategic goals
- Partnership Development
- Staff Development
- Strategic leadership
- Customer Support
- Public Speaking
- Business Development
- Revenue Generation
References
References available upon request.
Timeline
SVP, Director of Retail Banking
Availa Bank
06.2023 - Current
SVP, Regional Retail Leader
Adams Bank and Trust
10.2020 - 06.2023
Branch Manager
Elevations Credit Union
12.2019 - 10.2020
Branch Manager
Key Bank
02.2017 - 12.2019
Service Manager
Wells Fargo
07.2011 - 04.2017
Master of Science - Organizational Leadership
Colorado State University Global Campus
Bachelor of Science - Business Management
University of Northern Colorado
Associate of Science - Business
Community College of Denver
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