Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Lee

San Antonio,TX

Summary

Results-driven and seasoned operations manager with over 10 years of experience in strategic planning, process optimization and team leadership. Adept at driving operational excellence and fostering cross-functional collaboration to achieve business objectives. Proven track record streamlining processes, reducing costs and enhancing overall efficiency.

Overview

8
8
years of professional experience

Work History

Manager, Operations Support Branch

16th Air Force
10.2023 - Current

"Outstanding leader who is able to solve tough problems."

Responsibilities

  • Leads team of four in formulation, publication, and adherence to Air Force's strategic guidelines and operational blueprints for information warfare operations.
  • Leads team of three in resourcing process for emergent needs. Conducts comprehensive gap analysis, devises solutions, pinpoints associated risks and delivers benefit-cost analysis to directors.
  • Leads strategic directives and operations, integrating expertise across teams and driving development of future operations to maintain competitive advantage.
  • Fosters collaboration through design sprints and nurtures relationships with key stakeholders, translating leadership vision and rekindling process improvement efforts.

Accolades

  • N/A.

Key Actions

  • Orchestrates biweekly boards at both manager and director levels; successfully facilitated 71 manager-level and 35 director-level boards culminating in the execution of 90 operational plans, including 14 of high priority, and the issuance of six directives.
  • Champions inter-organizational process enhancement; restructured support framework and institutionalized changes in two directives, resulting in the correct alignment of roles and a reduction in man-hours by an impressive 170%.

Manager, Cyber Operations Department

603d Air Operations Center
03.2023 - 10.2023

"Exceptional leader, known for his effective problem-solving and communication skills."

Responsibilities

  • Led a 7-member team in offensive cyberspace operations, coordinating objectives and integrating non-kinetic effects into kinetic operations. Expertly orchestrated the production of viable options for unique tasks, meeting 100% of objectives on time.

Accolades

  • Ranked 2nd out of 28 officers.
  • Awarded AF Meritorious Service Medal for end of tour.

Key Actions

  • Revamped a stagnant team, establishing functional alignment and synchronizing processes. Demonstrated robust and sensitive handling of investigations when required.
  • Collaborated with leadership to reorganize team's manpower and safeguard career development. Developed a holistic budget and training plan, optimizing travel within budget by 250%.
  • Advanced key projects, securing the first full development and automating key processes and products. Led a technical exchange with Ukraine, enabling instruction on defensive cyberspace operations and securing key infrastructure.

Lead Consultant, Senior Solutions Team

603d Air Operations Center
04.2022 - 04.2023

"Big-picture strategist with technical roots.", "Continued proven leader and cross-functional expert."

Responsibilities

  • Demonstrated leadership and expertise across multiple functions, leading strategic planning and development of operational concepts.
  • Managed contingency response plans for emergent situations, standardizing and executing operational support requirements.
  • Oversaw adaptive operations for two components, supporting two global campaign plans.
  • Led operations data strategy, coordinating with directors on requirements and collaborating with SMEs on business logic for integrated solutions.

Accolades

  • Ranked 7th out of 28 officers.
  • Awarded AF Meritorious Service Medal for outstanding achievement.

Key Actions

  • Pioneered effects-based planning; developed 8-step framework that holistically compares options, enables robust cost-benefit analysis, and incorporated country-specific developments and sensitivities. Envisioned broader factors when planning and spawned off initiatives with higher headquarters.
  • Steered strategy-to-task development for Ukraine; created 20 nested strategic and operational objectives, 135 associated milestones, and measures of success for each. Provided roadmap for day-to-day operations and guidance to reference for emergent requirements.
  • Primary for operational planning team steering development of two joint organizations; identified infrastructure, personnel, and specialty training requirements to sustain operations. Provided actionable guidance and met multiple high-profile executives' intent.
  • Led key strategic planning workshop, strategized planning requirements for next two to three years and identified opportunities for activities across organization. Successfully mapped requirements and met strategic intent of organization’s top executive.
  • Developed comprehensive two-year strategic plan for organization, refining previous plan to align with new readiness cycle, establishing system for task compliance tracking, and collaborating with subject matter experts for targeted resource allocation. This resulted in clear guidance for team members, improved predictability for operators, and better understanding of impact of adjusting initiatives, thereby setting new standard for strategic planning within organization.
  • Led 14-member cross-functional team to establish organization's Big Data Platform solution; secured sponsorship by senior executive and $800 thousand in funding, built numerous tools and dashboards to feed senior executives updates, and automated processes for managers. Replaced dated systems and processes, expanded capabilities and accelerated decisions for operational planning and assessments.

Lead Consultant, Military Strategy

603d Air Operations Center
04.2021 - 04.2022

"Critical thinker that translates ideas to action.", "Immediate asset to team.", "Proven leader and knowledge manager."

Responsibilities

  • Led strategic planning and implementation, directing development of CONOPS.
  • Coordinated global operations, planning, evaluating, and implementing operations for two organizational components.
  • Managed contingency response plans, developing strategies for unexpected situations.
  • Built sustainable processes and relationships, fostering collaboration with various units.

Accolades

  • Ranked 8th out of 39 officers.
  • Commended by Director of Baltic Defence College.

Key Actions

  • Planned 2 bilateral training exercises with Polish Air Force. Identified mission, unit, location, and coordinated logistics. Executed Secretary of Defense priority, enhanced allied interoperability, maintained joint readiness, and assured regional allies and partners of NATO capabilities.
  • Co-led establishment of governing body for strategic planning, assessments, and resourcing; identified inconsistencies between strategy and execution, and conducted cost-benefit analysis across events to showcase resourcing problem. Generated holistic process for assessments to inform future strategic decisions.
  • Drove infrastructure and technology modernization. Procured $270K in furniture, 115 workstations and peripherals, and upgraded phones. Provided 50% more planning systems, granting required systems to planners and enabling spillover for crisis operations.
  • Optimized planning procedures: mapped cross-organizational processes, conducted gap analysis, reorganized and consolidated efforts to reduce efforts by 15% and identify standards.
  • Authored organization's annual plan. Mapped objectives from 2 strategies and associated required tasks to 135 tentative operations, activities, and investments; coordinated schedules with organizations; prioritized resources; and authored final plan with visual forecast of events. Established priorities, ensured diligent resourcing of activities, and increased familiarization with plan prior to execution.
  • Led Air Force's ‘Operation Allies Welcome' planning team; developed concept of operation, briefed senior executives, coordinated logistics and airlift, and authored plan guiding basing of infrastructure for evacuees and supporting agencies. Resulted in safe evacuation of 35,000 at-risk refugees.
  • Hand-picked to instruct military professional development seminar at Baltic Defence College in Estonia; briefed joint planning fundamentals to 62 students. Bolstered partnerships with 14 nations.

Student

Professional Development
03.2021 - 04.2021

""

Responsibilities

  • Gain expertise in four key areas: Leadership, Communication, Warfighting, and Critical Thinking. Acquire skills to resolve conflicts effectively and collaboratively solve problems.
  • Develop solution-oriented leadership skills to overcome complex challenges, demonstrate boldness and courage. Engage in hands-on application events to lead teams effectively.
  • Foster a strategic and creative mindset, preparing for a wide range of potential scenarios. Learn to lead in uncertain environments.
  • Gain foundational knowledge on airpower doctrine, international paradigms, and joint all-domain warfare.

Accolades

  • Chosen for selective program (10% rate) to conduct research on strategic topics of interest.

Key Actions

  • Selected as one of 65 researchers out of 723 peers to conduct advanced research on a strategic topic of interest. Researched talent management, conducted gap analysis, identified user-experience

Director of Operations

8th Communications Squadron
01.2020 - 02.2021

"Innovative leader & master technician.", "Visionary leader.", "Must for White House Fellows."

Responsibilities

  • Led 133 multi-national personnel across 16 departments, including core functions: cyber systems operations, cyber transport, client service center, radio systems, contingency/satellite communications, cable and antenna maintenance, plans and resources, knowledge management, and cybersecurity.
  • Managed $35 million network and telecommunications infrastructure.
  • Provided internet, voice, video conferencing, storage, and virtualization services for 13 organizations and 2,700 personnel.
  • Oversaw cybersecurity of over 3,500 classified and unclassified systems, and 43 aircraft valued at $1.2 billion.
  • Administered an annual Operations & Maintenance budget of $450K.

Accolades

  • Ranked 3rd out of 110 officers.
  • Awarded AF Meritorious Service Medal for end of tour.
  • Commended as #1 "Large Communications Squadron" in region (7 AF).
  • Commended as #1 Communications Security (COMSEC) program in region (PACAF).
  • Commended publicly by senior executive (7 AF/CC) for redundant communications initiative.

Key Actions

  • Led $1.6M upgrade of the Air Traffic Control, Approach, and Landing System (ATCALS). Updated to fiber optic cabling; installed relays between four subsystems, air traffic control tower, and the operations center; and installed a video wall for operations center. Completed airfield operations #1 priority, enabled command and control of air operations.
  • Led $4M coalition upgrade of terrestrial network to fiber. Partnered with Republic of Korea Air Force members, replaced majority of copper lines to 22 buildings and repurposed remaining for failsafe. Significantly reduced latency, enhanced operations, and enabled modern services.
  • Established and deployed teleworking capabilities in response to COVID-19 for 19 organizations and 3,100 personnel. Installed six executive suites, 12 safes with encryptors and thin clients, repurposed nodes to deploy Wi-Fi, provided collaboration software suite, and coordinated broadcasts through television and radio. Enabled 100% continuation of operations and 4 key exercises.
  • Pioneered 8-person team to manage contingency communications; conducted gap analysis, articulated risk, secured $2.7M in satellite communications equipment, and managed its deployment and integration into existing systems. Enabled survivability of key services in degraded or isolated networks and aligning with 7th Air Force's strategy.
  • Excelled in an Air Force-level inspection, leading to the unit being recognized as the #1 Communications Security account in the Pacific Air Forces.

Manager, Human Resources Development Team

Air Force Personnel Center
01.2019 - 01.2020

"Technical expertise united developmental education systems and operations lines of effort."

Responsibilities

  • Managed professional development program with $110M budget impacting over 25,000 officers.
  • Oversaw hardware, software, and accounts administration for various educational programs.
  • Drove upgrades and maintenance for Development Plans and all Development Team systems.

Accolades

  • 5th of 35 officers.
  • Officer of the quarter.
  • Featured in article by Public Affairs team for hosting high-profile visit and associated board process.
  • Awarded AF Commendation Medal for end of tour.

Key Actions

  • Streamlined PhD program concepts, merging program rules of engagement and consulting with policy makers.
  • Pioneered the first on-location Air Force Academy Officer Commanding board and the first “definitely attend” program. Administered Development Teams and integrated Force Development priorities, enabling high-ranking officials to review and shape their career fields.
  • Served as a board system expert, orchestrating 173 boards for 601 board members. Mentored and guided the first Officer Instructor and Recruiting Special Duty selection process, enabling system capabilities for 22,000 eligible officers.
  • Led a significant room renovation project, investing in furniture and IT upgrades to increase capacity by 20% and productivity by 37%. Orchestrated the sole Central Professional Military Education board, guiding senior officials in reviewing 3,100 records and identifying 1,100 future leaders for in-residence education.

Lead, Knowledge Management Team

24th Air Force
07.2018 - 01.2019

"Clutch hitter!", "Dominated this year."

Responsibilities

  • Led a 10-member Knowledge Management and SharePoint development team, ensured timely development of projects and validated sufficiency.
  • Reported directly to Chief of Staff and worked daily with senior executives.
  • Captured processes and consulted on inefficiencies, automating the desired end state and visualizing day-to-day operations.
  • Institutionalized best practices for SharePoint and Knowledge Management.

Accolades

  • Ranked 1st of 11 officers.
  • By-name requested as first-ever Knowledge Manager.
  • Awarded AF Commendation Medal for end of tour.
  • Awarded AF Achievement Medal for outstanding achievement.
  • Hand-picked for career broadening in HR role.

Key Actions

  • Recognized as a dependable Administrative Officer and technical system expert, provided counsel to leadership and making a significant impact across the organization.
  • Led 32-person cross-functional team in building the organization's first Battle Rhythm; adopted best practices, built an information flow and strategic messaging framework, and established an accreditation process. Reduced meetings by 250% and afforded situational awareness to stakeholders.
  • Coordinated and managed Distinguished Visitors visits, ensuring seamless and flawless execution. High-profile visits include top-level executives such as a Congressional Delegation, the Secretary of the Air Force, the Chief of Intelligence and Communications, and the Commander of Air Combat Command.
  • Orchestrated the Chief Executive's symposium, the most important event of the year. Led 10-person planning team; organized care for executives, designed events and mapped to facilities, and contracted support services. Led 25-person support team during event to host visitors. Enabled leadership to unveil new strategic vision and collaborate on key reorganizations.
  • By-name requested as first-ever Knowledge Manager; fought for and secured contract for 10-person development and administration team, established requirements and support processes. Completed 16 major projects for the enterprise, including: portals for finance, requirements, operations, strategy, and support services. Solved numerous systems and process issues, closing information gaps with headquarters and providing program managers with functional digital workspaces.

Technical Director, Enterprise C2 Platform

624th Operations Center
02.2018 - 07.2018

"My tech guru system expert.", Huge impact across the entire company."

Responsibilities

  • By-name request as systems expert to fill 6-month vacancy for technical director role, driving vital support to unit operations and enhancing processes for both civilian and total force.

Accolades

  • N/A.

Key Actions

  • Pioneered enterprise Common Operating Picture; collaborated with system owners and generated systems integration and cross-domain solutions plan. Paved pathway for future initiatives, envisioned greater purpose.
  • Revitalized program and its operational applications, charted requirements and training for 300 personnel. Paved pathway for web-based applications, increased the agility of command and control and enhanced situational awareness for cyber enterprise.

Executive Officer

624th Operations Center
04.2017 - 07.2018

"Tremendous young officer.", "Poised & polished in very demanding position.", "My right-hand."

Responsibilities

  • Led a five-member human resources team.
  • Managed administration of 260 personnel.
  • Streamlined and simplified processes to ensure daily operations were more effective, efficient, and financially viable.
  • Provided executive support services to three senior executives, including schedule and task management, product generation, messaging to field, and legal actions.

Accolades

  • Ranked 5th out of 22 officers (top 23%).

Key Actions

  • Coordinated 126 performance reviews, appraisals, and promotion packages with 100% on-time rate.
  • Planned and briefed distinguished visitors and conferences on organization's mission; conducted for Secretary of the Air Force, 125 senior executives, and 22 conferences. Provided awareness, delivered guidance and positive messaging for the organization.
  • By-name requested to plan and facilitate the functional managers' first-ever regional call for all cyber personnel. Enabled key messaging regarding new military assignments processes and impacts on community and families.
  • Guided formatting and content development of company's daily update brief to CEO. Reduced former version by 200% without loss of substance, hastened decision-making process, and baselined new standard.
  • Pioneered and led weekly inter-organizational drills; generated 12 vignettes, organized and facilitated meetings with key stakeholders, dissected inter-organizational processes. Identified inefficiencies, validated authorities to execute legally, and reviewed directives for compliance, minimizing risk while accelerating tactical execution.

Manager, Cyber Defense & Mission Assurance Teams

624th Operations Center
05.2016 - 04.2017

"Impressive first year, standout amongst peers. Hand-picked for promotion to executive officer."

Responsibilities

  • Directed two teams totaling 45 operators in managing round-the-clock cyber security and mission assurance operations.
  • Oversaw full-spectrum cyberspace operations, synchronizing tasks in line with organizational and joint priorities.
  • Oversaw the execution of operational orders, dynamic operations, and compliance with directives.

Accolades

  • None.

Key Actions

  • Successfully executed over 8,000 missions, neutralized 10 million threats, and advanced security of the Air Force's $14.2 billion global network, serving 625,000 users across 323 sites.
  • Led organization in two simultaneous multi-week readiness exercises, including largest exercise of year. Drove mission, coordinated statuses with senior executives twice daily, and pioneered a best practice operational concept.
  • Supervised cyber support for presidential aircraft, monitored seven circuits, and managed outages to ensure secure and redundant command and control throughout travels.
  • Processed 328 reports and closed 579 investigations, advanced network security by mitigating 5,000 attack vectors.
  • Piloted rapid response to malware on aircraft. Identified remediation tasks and deployed team to secure the weapon system, averted a potential grounding of $20.8 billion fleet.

Education

MBA - Strategy

Indiana University Bloomington
Bloomington, IN
02.2023

Master of Science - Physics

University of Texas At Austin
Austin, TX
05.2015

Skills

  • Strategic Planning
  • Operations Management
  • Organizational Development
  • Cross-functional Team Coordination
  • Business Process Improvement
  • Leadership
  • Project management
  • Negotiation skills
  • Compliance and oversight
  • Data analysis and reporting

Timeline

Manager, Operations Support Branch

16th Air Force
10.2023 - Current

Manager, Cyber Operations Department

603d Air Operations Center
03.2023 - 10.2023

Lead Consultant, Senior Solutions Team

603d Air Operations Center
04.2022 - 04.2023

Lead Consultant, Military Strategy

603d Air Operations Center
04.2021 - 04.2022

Student

Professional Development
03.2021 - 04.2021

Director of Operations

8th Communications Squadron
01.2020 - 02.2021

Manager, Human Resources Development Team

Air Force Personnel Center
01.2019 - 01.2020

Lead, Knowledge Management Team

24th Air Force
07.2018 - 01.2019

Technical Director, Enterprise C2 Platform

624th Operations Center
02.2018 - 07.2018

Executive Officer

624th Operations Center
04.2017 - 07.2018

Manager, Cyber Defense & Mission Assurance Teams

624th Operations Center
05.2016 - 04.2017

MBA - Strategy

Indiana University Bloomington

Master of Science - Physics

University of Texas At Austin
Aaron Lee