Aaron Lee
Riverside
Overview
9
9
years of professional experience
Work History
Cashier/Barista
The Coffee Bean & Tea Leaf
Riverside
04.2021 - Current
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Answered customer inquiries regarding store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
Intern
UCR R' Garden
Riverside
06.2023 - 06.2024
- Documented work performed using computer programs or paper log books.
- Participated in the loading and unloading of harvested products and supplies.
- Planted seeds according to prescribed methods of production.
- Managed irrigation systems to ensure adequate water distribution.
- Prepared soil for planting, employing tillage, and fertilization techniques.
- Applied pesticides and herbicides under supervision, following safety and environmental guidelines.
- Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
Cashier/Barista
Poke Bar
Riverside
05.2021 - 05.2022
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
Store Associate
7Eleven
Diamond Bar
07.2020 - 08.2020
- Computed purchases and received and processed cash or credit payment.
- Maintained cleanliness of store shelves, displays, and checkout areas.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Verified customer identification to ensure compliance with legal age requirements for purchasing alcohol.
- Resolved customer complaints in a courteous and professional manner.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Front End Supervisor
Ross
Diamond Bar
02.2016 - 08.2020
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Mentored newly hired staff in upselling techniques to improve sales.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Welcomed large volume of guests and improved overall customer service.
- Investigated incidents reported by customers or staff members involving theft or fraud at the checkout area.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Bachelors of Science - Sustainability
University of California, Riverside
Riverside01.2024
Associates of Science - Math and Science
Mount San Antonio College
Walnut01.2021
Skills
- Lab and research experience
- Fieldwork
- Cash handling
- Inventory management
- Customer service
- Employee training
- Order verification
- POS systems
- Data entry
Timeline
Intern
UCR R' Garden
06.2023 - 06.2024
Cashier/Barista
Poke Bar
05.2021 - 05.2022
Cashier/Barista
The Coffee Bean & Tea Leaf
04.2021 - Current
Store Associate
7Eleven
07.2020 - 08.2020
Front End Supervisor
Ross
02.2016 - 08.2020
Bachelors of Science - Sustainability
University of California, Riverside
Associates of Science - Math and Science
Mount San Antonio College