Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Liao

QA Engineer

Summary

Perceptive QA Engineer possessing experience in black box testing of hardware/software with a passion for squashing bugs/defects to deliver stellar user experiences. Tenacious in keeping developers on their toes to fix outstanding issues and capable of changing priorities with a moment’s notice to deliver on high visibility business objectives. Recognized as a team player who takes the time to help the team accomplish its goals.

Overview

5
5

Years of professional QA experience

Work History

QA Engineer (Contract)

Google
Mountain View, CA
05.2022 - Current

Google acquired Fitbit in January 2021, which paved the way for Google to release its first smart fitness watch in October 2022. It has been a great experience to help test and improve on the Pixel Watch to ensure a successful launch.

  • Debug hardware and software issues throughout testing process and file bug reports for resolution
  • Identify potential algorithm/infrastructure issues and speak with developers to further debug/investigate
  • Design test cases and improve on existing ones to bolster test coverage and minimize major regressions
  • Create test spec documents and speak with developers to deep-dive into algorithms and data flow
  • Advocate for algorithm test team in cross-functional meetings to better align and inform individual teams

Lead Engineer (Vendor)

Meta
Menlo Park, CA
08.2021 - 05.2022

As a tech giant focused on connecting individuals across boundaries, Meta is committed to building an integrated experience with its Family of Apps (Facebook, Instagram, Messenger, Whatsapp, etc) and allow users to easily share content across these apps.

  • Resolved major issue that impacted offshore team’s ability to run testing and helped prevent a repeat occurrence
  • Managed product feature launches and helped improve brand awareness as well as user experience
  • Advocated quality and ensured thorough testing of product features prior to launch
  • Reviewed design specs and attended cross-functional meetings to stay informed on feature updates
  • Built dashboards and Kanban boards and raised awareness of target areas to focus on to improve quality
  • Monitored outstanding bugs for each work stream and followed-up with engineers for timely resolution

Test Engineer (Contract)

Samsung Research America
Mountain View, CA
02.2020 - 08.2021

SRA is Samsung’s R&D arm and focuses on researching emerging technology to create new businesses and developing core technology to make Samsung products more competitive.

  • Reported unresolved bugs to be fixed and helped improve Bixby algorithm and user experience
  • Managed automation testing for each new release in Jenkins and reported test results to QA team
  • Advised Release Manager on risks and signed off on various deployments in a rapid release environment
  • Authored test suites for various mobile applications to streamline future testing efforts
  • Juggled multiple devices, servers, and internal systems during testing activities and filed bugs in JIRA
  • Triaged bugs from Samsung’s international QA teams and provided additional data to facilitate resolution

Software Quality Assurance Specialist (Contract)

Waymo
Mountain View, CA
08.2019 - 02.2020

Waymo started as Google’s self-driving car project in 2009 before graduating into its own company in 2016, becoming another entity under Alphabet.

  • Analyzed test data to help ensure the self-driving software was safe and reliable for fleet deployment
  • Consistently exceeded expected number of triaged collision events per day by 34% or more
  • Ensured all deadlines were met by working overtime when other team members were absent
  • Trained new team members and acted as their point of contact for questions

Engineer I

P3 Communications
San Jose, CA
12.2018 - 08.2019

P3 offers consulting and engineering services as well as software development for customers in industries such as automobile, energy, IT, and banking.

  • Chosen as customer (Apple)’s dedicated resource to manage and execute various ApplePay testing
  • Enabled continuous software improvement through reproducing issues and filing bug reports
  • Diligently followed up with Apple Engineers for updates on outstanding issues and drove their resolution
  • Incorporated different usage scenarios into testing to optimize scope and data sample size
  • Optimized efficiency by creating test execution plan that enabled maximum productivity each day

Apple CarPlay Laboratory Technician

UL (Underwriter Laboratories)
Fremont, CA
05.2017 - 09.2018

UL provides certification, testing, advisory, and other services to its clients. These services help clients achieve safety, security, and quality goals while managing risk and achieving regulatory compliance.

  • Expedited licensee certification turnaround time and enabled them to go to market with Apple CarPlay
  • Drove closure of new and existing regression bugs to ensure licensees met Apple’s quality standards
  • Troubleshot test bench and mobile issues, reproduced unexpected behavior, and filed bug reports
  • Monitored the status of unresolved bugs and drove them to closure by following up with Apple and OEM’s
  • Reviewed test suites with Apple and discussed updates and revisions to enhance the testing process

Education

B.A. - Economics, Communication

University of California, Davis
Davis, CA

Skills

    Proficient: MS Word/Excel/PowerPoint/Outlook, macOS/Windows/iOS/Android, JIRA, Google Docs, Confluence, Slack

Timeline

QA Engineer (Contract)

Google
05.2022 - Current

Lead Engineer (Vendor)

Meta
08.2021 - 05.2022

Test Engineer (Contract)

Samsung Research America
02.2020 - 08.2021

Software Quality Assurance Specialist (Contract)

Waymo
08.2019 - 02.2020

Engineer I

P3 Communications
12.2018 - 08.2019

Apple CarPlay Laboratory Technician

UL (Underwriter Laboratories)
05.2017 - 09.2018

B.A. - Economics, Communication

University of California, Davis
Aaron LiaoQA Engineer