Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
3
3
years of professional experience
Work History
Wendys Crew Member
Wendy's
Homosassa, FL
02.2021 - Current
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Trained new team members on procedures, customer service, and sales techniques.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Packaged menu items into bags or trays and placed drink orders into carriers.
Stocked shelves to organize aisles in assigned department.
Kept kitchen, counter and dining areas cleaned and sanitized.
Subway Sandwich Artist
Subway
Homosassa, FL
03.2023 - 07.2023
Kept workplace clean and organized in line with restaurant policies.
Greeted guests, promoted specials, and took orders.
Prepared and presented food in compliance with health and safety guidelines.
Assisted customers in choosing menu items by providing food complementing information.
Executed sandwich artistry duties with very low occurrence of errors.
Restocked and rotated stock in display case to mitigate stock loss.
McDonald's Crew Trainer
McDonald's
Homosassa, FL
07.2020 - 01.2021
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Mentored junior employees to improve performance, food safety, and customer service.
Documented training and progress on database to enable tracking history and maintain accurate records.
Provided coaching and mentoring to employees.
Established and maintained quality control standards.