Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Marshall

Atlanta,USA

Summary

Demonstrated expertise in communication, time management, and problem-solving, ensuring efficient daily operations and surpassing executive expectations. Strong administrative professional focused on fostering positive relationships with clients, staff, and management. Proven ability in complex problem-solving and conflict resolution, with a solid track record in resource allocation and schedule management.

Overview

13
13
years of professional experience

Work History

Paralegal

Waldon Adelman Castilla McNamara & Prout Law Firm
Atlanta, GA
02.2021 - Current
  • Optimized attorney scheduling processes to enhance time management and client service response.
  • Prepared a wide range of legal documents such as contracts and pleadings, contributing to case efficiency.
  • Conducted extensive legal research to bolster case strategies, providing critical insights for argumentation.

Claims Handler

State Farm
Atlanta, GA
12.2019 - 10.2020
  • Conducted customer training sessions on claims, clarifying policy details and repair procedures.
  • Studied organizational insurance structures and analyzed relevant documents including clauses and contracts.
  • Compared various insurance policies such as fire, homeowners, and liability coverage.

Administrative Office Scheduling Coordinator

American Red Cross
Duluth, GA
11.2018 - 12.2019
  • Maintained complex scheduling for medical appointments and procedures, ensuring efficiency.
  • Answered inquiries with effective communication, providing clear instructions to patients.
  • Ensured accuracy of records while maintaining strict patient confidentiality standards.

Driver Examiner

Department of Driver Services
Marietta, GA
07.2016 - 06.2017
  • Evaluated applicants' readiness for licenses through formal road driving tests, ensuring compliance with safety regulations.
  • Applied standard formulas to analyze test results objectively and determine pass or fail outcomes.
  • Cultivated professional relationships with customers in dynamic settings, enhancing overall satisfaction.

Photographer

AMP Studio
Snow Hill, MD
03.2012 - 06.2016
  • Delivered professional photography for special occasions, including weddings and parties, resulting in memorable client images.
  • Ensured building areas remained organized and visually appealing to enhance customer satisfaction.
  • Assessed operational processes to improve efficiency in targeting current and anticipated demands.

Education

Bachelor of Arts - Film and Media Minor Art History

Georgia State University
Atlanta, GA
05.2024

Associate of Arts - Film and Media

Georgia State University
Atlanta, GA
08.2022

Skills

  • Microsoft Office Suite
  • Email management
  • Customer service excellence
  • Data organization
  • Relationship management
  • Problem-solving skills
  • Account management
  • Reporting and documentation

Timeline

Paralegal

Waldon Adelman Castilla McNamara & Prout Law Firm
02.2021 - Current

Claims Handler

State Farm
12.2019 - 10.2020

Administrative Office Scheduling Coordinator

American Red Cross
11.2018 - 12.2019

Driver Examiner

Department of Driver Services
07.2016 - 06.2017

Photographer

AMP Studio
03.2012 - 06.2016

Bachelor of Arts - Film and Media Minor Art History

Georgia State University

Associate of Arts - Film and Media

Georgia State University

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