Cathryn Ragland
Austin,TX
Summary
Strategic Talent Acquisition Operations leader with 8+ years of experience driving cross-functional transformation initiatives across HR, TA, and Recruiting Technology. Proven track record leading global programs through discovery, planning, delivery, and adoption. Expertise in organizational change management, enablement, process optimization, and HR technology implementation. Strong business acumen with the ability to translate TA strategy into measurable operational impact.
Overview
9
9
years of professional experience
CAREER TRANSITION & RELOCATION
Organizational layoff followed by relocation to Austin, TX (Jun 2023 – Apr 2024). Continued professional development in TA operations strategy and change management best practices.
Work History
HR Consultant – Global Talent Acquisition Operations
recruitAbility
Austin, TX
04.2024 - Current
- Directed end-to-end TAO initiatives across distributed and international teams, from discovery through implementation and adoption.
- Standardized recruiting lifecycle processes and optimized ATS workflows to improve scalability and operational efficiency.
- Built enablement materials and training frameworks to drive adoption across hiring teams.
- Increased candidate pipeline by 65%, generating $100K+ annual cost savings.
- Conducted comprehensive market pricing analyses using industry benchmarking data to ensure competitive and equitable compensation structures across roles and regions.
- Defined program success metrics and implemented dashboards to measure sustained impact.
Human Resources Business Partner
MPOWERHealth
Addison, TX
07.2021 - 06.2023
- Served as 1 of 2 HR Business Partners supporting a 500+ employee organization, advising executive leadership and providing strategic HR partnership to a 250-employee client group across workforce planning, organizational design, performance management, and employee relations initiatives.
- Led HR enablement for iCIMS Talent Cloud AI deployment, supporting workflow automation across the hiring lifecycle.
- Managed cross-functional collaboration between HR, TA, and Technology teams to drive adoption and behavioral change.
- Partnered with cross-functional stakeholders (HR, TA, Technology, Operations) to deliver enterprise training programs supporting new system implementations and workflow changes.
- Translated recruiting and compliance needs into system requirements, working cross-functionally with engineering, operations, and legal teams to deliver scalable solutions.
- Developed organizational readiness materials, facilitator guides, job aids, and training documentation to support scalable knowledge transfer.
- Developed readiness materials and communication plans for large-scale system rollout.
- Assisted facilitating leadership development workshops for people managers, focusing on performance management, feedback delivery, and organizational alignment.
Talent Acquisition Manager
MPOWERHealth
Addison
03.2020 - 07.2021
- Led and developed a Talent Acquisition team of 3 (2 Recruiters, 1 Onboarding Specialist), driving full-cycle recruiting, onboarding execution, workload prioritization, and performance metrics to improve hiring efficiency and candidate experience.
- Led recruiting operations transformation, standardizing processes and implementing automation.
- Led end-user enablement initiatives for ATS and HR technology rollouts, increasing system adoption and reducing process errors through structured training plans.
- Established KPIs to monitor quality of hire, time-to-fill, and recruiter productivity.
- Supported technology and process alignment for multiple M&A; integrations, ensuring seamless transitions of recruiting data and systems.
- Developed compensation models for new and hard-to-fill roles, improving offer acceptance rates and time-to-fill metrics.
Earlier Career: Talent Acquisition & Recruiting Leadership
The Trade Group | Addus Healthcare | Outsource
01.2017 - 01.2020
- Partnered with executives to align recruiting processes and data infrastructure with business goals, introducing standardized KPIs for talent operations.
- Implemented performance and hiring analytics tools to improve forecasting accuracy and executive visibility.
- Designed and implemented talent acquisition process improvements, building custom reporting tools to track performance and hiring ROI.
- Supported technology and process alignment for multiple M&A; integrations, ensuring seamless transitions of recruiting data and systems.
- Delivered workforce analytics and compensation studies to guide executive decision-making and pay equity initiatives.
- Managed full-cycle recruiting operations, developing data-informed sourcing strategies to improve efficiency and time-to-fill.
- Built strong internal stakeholder partnerships and implemented consistent tracking mechanisms to ensure process transparency.
Education
B.S. - Business Administration
Wayland Baptist University
San Antonio, TXB.S. - Fashion & Retail Management
Art Institute of San Antonio
San Antonio, TX12.2013
Skills
- Global Talent Acquisition Operations (TAO)
- Program & Project Leadership (End-to-End Delivery)
- Organizational Change Management & Enablement
- Process Optimization & Workflow Automation
- Cross-Functional Stakeholder Alignment
- Training Development & Adoption Strategy
- Workforce Analytics & Success Metrics
- Operational Excellence & Continuous Improvement
- HR Technology Implementation (ATS/HRIS)