Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Aaron Martinez

San Antonio,TX

Summary

Driven and results-oriented professional with a strong background in project management, customer service, sales, and operations. Adept at leading teams, coordinating cross-functional activities, and delivering successful project outcomes on time and within budget. Recognized for strong problem-solving abilities, effective client communication, and a continuous improvement mindset. Passionate about mentoring teams and fostering collaborative work environments to achieve organizational goals.

Overview

6
6
years of professional experience

Work History

Maintenance manager

Silver Ventures
05.2025 - Current
  • Oversaw daily maintenance operations, including scheduling, responding to emails and calls, and ensuring the upkeep of systems, equipment, and facilities.
  • Maintained safe and efficient work environments by leading maintenance teams.
  • Ensured timely resolution of maintenance issues, minimizing downtime and supporting uninterrupted operational flow.
  • Utilized maintenance management software to schedule tasks, track performance data, manage expenses, and streamline reporting and communication.
  • Ensured compliance with safety regulations and internal procedures, promoting a culture of safety and accountability.
  • Prioritized maintenance tasks, optimized team workflows, and maintained accurate documentation and service records.
  • Communicated effectively with team members, vendors, and stakeholders to coordinate repairs, improvements, and preventive maintenance strategies.
  • Analyzed maintenance performance metrics to identify areas for improvement, reduce costs, and improve overall operational efficiency.

Project Manager

Excel Construction Group
09.2022 - 07.2023
  • Led end-to-end construction projects, from defining project scope and objectives to final delivery, while ensuring strict adherence to quality standards, timelines, and budget parameters.
  • Developed detailed project plans, budgets, and schedules; identified potential risks early on and implemented effective mitigation strategies to prevent delays or cost overruns.
  • Monitored project milestones and performance metrics, making timely adjustments to maintain progress, cost-efficiency, and client satisfaction.
  • Collaborated with contractors, vendors, and stakeholders to resolve project challenges, ensure clear communication, and achieve successful outcomes.
  • Directed and motivated cross-functional teams, delegated tasks effectively, fostered a collaborative work environment, and resolved conflicts to maintain team productivity.
  • Ensured that all deliverables met quality standards and stakeholder expectations through consistent oversight and adherence to best practices.
  • Finalized project documentation, led post-project evaluations, and captured lessons learned to improve future project execution.
  • Demonstrated strong organizational, written, and verbal communication skills to coordinate multiple projects and manage stakeholder expectations.
  • Recognized for creative problem-solving, proactive leadership, and the ability to manage multiple priorities under tight deadlines.

Business Representative

HEB
12.2020 - 06.2021
  • Built and maintained strong relationships with store leadership and team members to support daily operations and business objectives.
  • Supported in-store initiatives and team engagement efforts to enhance customer satisfaction and overall store performance.
  • Delivered exceptional customer service with professionalism, etiquette, and a positive attitude, both in person and over the phone.
  • Resolved customer concerns and complaints effectively, ensuring a positive experience and repeat business.
  • Conducted transactions using the H-E-B POS system, handled large cash volumes, processed refunds, and reconciled end-of-day balances in line with store policies.
  • Utilized suggestive selling techniques to drive sales, researched discrepancies, and assisted customers with detailed product and service inquiries.
  • Completed Alcohol Seller's Training (AST) and Money Services Business (MSB) training, consistently adhering to H-E-B's Standard Operating Procedures, policies, and applicable laws.

Customer Service Agent

Enterprise Rent-A-Car
12.2019 - 04.2020
  • Provided customer support and assistance with rentals, billing, and account inquiries.
  • Handled high call volumes and in-person interactions with professionalism and efficiency.
  • Identified customer concerns and resolved issues, ensuring satisfaction and repeat business.

Education

Bachelor of Business Administration (BBA) - Real Estate Finance & Development

The University of Texas At San Antonio (UTSA)
San Antonio, TX
05.2024

Associate of Arts - Business Administration & Management

San Antonio College
San Antonio, TX
05.2022

High School Diploma - undefined

Alice High School
Alice, TX
05.2017

Skills

  • Maintenance scheduling
  • Construction & Contract Management
  • Sales, Marketing & Account Development
  • Process & Performance Improvement
  • Organizational & Time Management Skills
  • Project Planning & Management
  • Client Relationship Building
  • Real Estate Finance Knowledge
  • Team Leadership & Staff Training

Affiliations

Member, Institute of Real Estate Management (IREM)

Timeline

Maintenance manager

Silver Ventures
05.2025 - Current

Project Manager

Excel Construction Group
09.2022 - 07.2023

Business Representative

HEB
12.2020 - 06.2021

Customer Service Agent

Enterprise Rent-A-Car
12.2019 - 04.2020

Associate of Arts - Business Administration & Management

San Antonio College

High School Diploma - undefined

Alice High School

Bachelor of Business Administration (BBA) - Real Estate Finance & Development

The University of Texas At San Antonio (UTSA)

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