Aaron Mason
Lancaster,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhancing customers experiences by employing service-oriented behaviors, understanding customer desires, and working with integrity conducting matters in the best interest of customers.
Overview
12
12
years of professional experience
Work History
Insurance Agent
American Income Life Insurance Company
11.2023 - 04.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Crew Member
Raising Caines
12.2022 - 05.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of dining area, ensuring pleasant atmosphere for customers.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Crew Member
McDonalds
07.2021 - 08.2022
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained clean and organized workspace, ensuring welcoming environment for customer
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
Actor
Kids Management
06.2012 - 05.2018
- Made necessary adjustments to acting, following guidance and requests from directors.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Participated in table reads and rehearsals, ensuring thorough understanding of scripts and character motivations.
- Worked collaboratively with other actors to perform scenes and convey stories.
Act
Elite Kids Talent
07.2012 - 01.2017
- Made necessary adjustments to acting, following guidance and requests from directors.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Participated in table reads and rehearsals, ensuring thorough understanding of scripts and character motivations.
- Worked collaboratively with other actors to perform scenes and convey stories.
- Exhibited strong professionalism by maintaining punctuality, preparedness, and open communication throughout all stages of production process.
Education
Some College (No Degree) - Business Administration And Management
Antelope Valley College
Lancaster, CASome College (No Degree) - Business Entrepreneurship
Azusa Pacific University
Azusa, CAHigh School Diploma -
Burbank High School
Burbank, CA05.2022
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Problem-Solving
- Listening and Comprehension
- Relationship Building
- Following Directions
- Adaptable
- Workplace Cleanliness
- Endurance and Resilience
- Cash Handling
- Punctual and Reliable
Additional Information
I am overall a loving and caring person aside from serving in the work field. I actively serve in my local church that I have been attending for almost about 6 years. I believe that everyone has a purpose in life , which entails doing something that they genuinely enjoy doing. As for me I genuinely enjoying serving others and helping people. One the bible verses I love says that it is better to give then to receive. Which is a model that I strive to frame my life around no matter what I do in life. To give first and receive later.
Timeline
Insurance Agent
American Income Life Insurance Company
11.2023 - 04.2024
Crew Member
Raising Caines
12.2022 - 05.2023
Crew Member
McDonalds
07.2021 - 08.2022
Act
Elite Kids Talent
07.2012 - 01.2017
Actor
Kids Management
06.2012 - 05.2018
Some College (No Degree) - Business Administration And Management
Antelope Valley College
Some College (No Degree) - Business Entrepreneurship
Azusa Pacific University
High School Diploma -
Burbank High School