Aaron Mathew
Richmond
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Freddy's Frozen Custard and SteakBurgers
Ethan Adamcik
08.2022 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Kept tidy and organized area to comply with cleanliness standards.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
George Ranch High School
Richmond, TX05.2024
Skills
- Modular Integration
- Customer Needs Assessments
- Sales Knowledge
- Sales Techniques
- Customer Inquiries
- Positive Customer Engagement
- Exceeding Customer Expectations
- Sales Assistance
- Excellent Written and Verbal Communication
- Flexible Hours
- Item Ticketing and Pricing
- Service Contracts
- Sales Communications
Timeline
Freddy's Frozen Custard and SteakBurgers
Ethan Adamcik
08.2022 - Current
High School Diploma -
George Ranch High School