Aaron McCoy
System Administrator
Dallas,TX
Summary
Resourceful system administrator experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions. Accomplished engineer proffering extensive cloud monitoring, deployment, and troubleshooting skills. Defined, built, and maintained infrastructure using vendor-neutral and platform-specific tools. An organized and focused person with extraordinary leadership acumen.
Overview
12
12
years of professional experience
Work History
SR Cloud Engineer/System Administrator
THRU.INC
Irving, TX
08.2021 - 02.2023
- Identified, analyzed, and resolved infrastructure vulnerabilities and application deployment issues.
- Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.
- Used metrics to monitor application and infrastructure performance.
- Oversaw development and maintenance of the organization's s computer systems and intranet.
- Provided 2nd and 3rd-level technical support and troubleshooting to internal and external clients.
- Designed and implemented system security and data assurance.
Help Desk Support Specialist
State Farm
Richardson, TX
10.2019 - 07.2021
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware and granted system permissions to new employees.
- Configured hardware, devices, and software to set up work stations for employees.
Network/System Administrator
Orthosynetics
Addison, TX
07.2012 - 08.2018
- Installed important security and functionality patches to maintain optimal protection against intrusion and system reliability.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Established network specifications and analyzed workflow, access, information, and security requirements.
- Completed reports detailing network and systems performance and downtime issues.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Provisioned new software and hardware for use, following established security policies.
- Configured and tested Windows Server operating systems with role features.
Founder and CTO
SAWA Technology
Dallas, TX
03.2023 - Current
- Introduced advanced technology solutions into daily operations which led to increased productivity levels throughout the company.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
- Mentored technical teams, fostering a culture of continuous learning and professional development within the organization.
- Implemented robust disaster recovery strategies, safeguarding critical business data and minimizing downtime during system outages.
- Collaborated closely with key stakeholders to identify opportunities for technology-driven improvements in business processes, leading to increased efficiency and productivity.
- Enhanced system security measures, mitigating potential risks and ensuring data protection compliance.
- Increased operational efficiency through automation initiatives and process improvements, reducing manual workloads for IT staff.
- Established rigorous quality assurance protocols for software releases, minimizing defects and ensuring optimal user experiences.
- Evaluated emerging technologies and market trends, providing strategic guidance on potential investments and competitive positioning.
- Promoted a culture of innovation within the organization, encouraging employees to explore emerging technologies as potential drivers for future business growth opportunities.
- Led the company''s digital transformation, modernizing legacy systems and transitioning to cloud-based infrastructures.
Education
Bachelor of Technical Management - Computer Information Systems
Devry University
Irving 04.2005 - 10.2007
Skills
Firewalls, VPNs and security products
Storage virtualization
SonicWall
Microsoft Exchange
Azure
VMWare
Backup Exec\Veritas
Office 365
Citrix XenApp 60 & 75 (Cloud)
Windows Server 12 &16
HP Blade 7000 System
Veaam Backup & Replication
HP Proliant Tape Library
EMC VNX 5300
SQL Server
PowerShell Automation
F5 - Load Balancer
System Center Orchestrator
Timeline
Founder and CTO
SAWA Technology
03.2023 - Current
SR Cloud Engineer/System Administrator
THRU.INC
08.2021 - 02.2023
Help Desk Support Specialist
State Farm
10.2019 - 07.2021
Network/System Administrator
Orthosynetics
07.2012 - 08.2018
Bachelor of Technical Management - Computer Information Systems
Devry University
04.2005 - 10.2007