Aaron McCulloch
Coos Bay,OR
Summary
Results-driven Shift Leader known for successfully executing new initiatives while fostering a workplace culture aligned with organizational mission and values. Proactively evaluates operations for safety concerns and implements effective strategies to achieve targets. Passionate about guiding team members to surpass objectives through compassionate leadership. Skilled trainer and problem-solver, adept at collaborating across departments to drive operational efficiency. Resourceful in balancing customer satisfaction, company goals, and employee welfare.
Overview
15
15
years of professional experience
Work History
Surveillance Shift Lead
The Mill Casino
North Bend, Oregon
04.2013 - Current
- Identified opportunities for operational improvements and communicated them to management.
- Monitored employee performance and provided feedback on areas for improvement.
- Supervised staff during shift changes and ensured transition went smoothly.
- Performed administrative tasks including filing documents, data entry.
- Assisted in the training of new employees.
- Provided guidance and support to other team members as needed.
- Delegated tasks to employees and monitored activities and task completion.
- Assisted law enforcement personnel with investigations by providing them with relevant footage from surveillance cameras.
- Documented daily observations and reported any irregularities to the appropriate authorities.
- Reviewed previous recordings on a regular basis in order to identify patterns or trends which may indicate possible threats or risks.
- Operated specialized software used in monitoring multiple locations simultaneously.
- Responded promptly to requests for additional information regarding a particular incident or event captured on camera.
- Investigated potential security breaches with the use of CCTV cameras.
- Monitored and tracked suspicious activities in assigned areas using surveillance equipment.
- Maintained constant communication with other members of the team via radio or telephone while on duty.
- Conducted periodic checks of all surveillance systems, ensuring proper functioning and operation.
- Adhered strictly to established policies and procedures pertaining to privacy rights and protection of confidential information.
- Submitted highly detailed surveillance reports to professionals, carefully documenting all activity during shift.
- Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
- Trained surveillance observers to operate equipment and monitor activity.
- Supervised and trained new team members in surveillance operations and best practices.
- Completed daily log of surveillance observations.
Kitchen Steward
The Mill Casino
North Bend, OR
04.2011 - 04.2013
- Disposed of waste material in accordance with established procedures.
- Followed health safety guidelines while performing duties within the kitchen environment.
- Cleaned and sanitized all kitchen surfaces, equipment and utensils.
- Transported dirty dishes from dining room to dishwashing area for cleaning.
- Organized and restocked kitchen storage areas.
- Reported any maintenance issues or broken equipment to supervisor immediately.
- Operated dishwashing machine to wash dishes, glasses, silverware and pots and pans.
- Emptied garbage cans throughout the kitchen area.
- Restocked workstations with necessary supplies throughout shift hours.
- Swept and mopped floors in the kitchen area.
- Maintained inventory of cleaning supplies used in the kitchen area.
- Stored clean dishes, glassware and flatware in appropriate places after washing them.
- Delivered clean dishes, glassware, tableware, cooking utensils, linens and other items to the service areas as needed.
- Performed basic cleaning and upkeep duties.
- Washed dishware, cutlery, and glasses by hand or machine.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Engaged in periodic deep cleaning projects to uphold high standards of cleanliness and hygiene.
Apprentice Cabinet Maker
Coastal Cabinetry and Countertops
North Bend, OR
01.2010 - 04.2011
- Operated woodworking machinery such as table saws, routers and jointers safely with precision accuracy.
- Applied various finishes to finished products including stain, paint or lacquer coatings.
- Utilized appropriate protective gear while handling hazardous materials such as sharp blades or heavy objects.
- Worked closely with team members to ensure successful completion of projects within specified deadlines.
- Provided excellent customer service by responding promptly to customer inquiries.
- Completed basic carpentry tasks such as sawing, drilling, routing and edging using hand tools and power tools.
- Maintained a clean work area by cleaning up after each job was completed.
- Followed instructions from senior staff members when completing jobs.
- Communicated effectively with supervisors regarding progress updates on projects.
- Organized tools and materials needed for assigned tasks efficiently.
- Performed repairs on existing cabinets or furniture pieces.
- Measured raw materials to be used for cabinet making projects.
- Installed hinges, drawer slides, handles and other hardware on cabinets.
- Transported items and tools from truck to work locations.
- Installed drywall, flooring, and other building materials.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Installed kitchen cabinets, countertops, bathroom fixtures, appliances, and trimming.
Server
Bay Crest Village
North Bend, OR
06.2009 - 08.2009
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
Education
High School Diploma -
Pearblossom Private School
1882 Mill Creek Ln SW, Bogue Chitto, MS 3962902-2014
Skills
- Incident Reporting
- Large payout supervision
- Attention to Detail
- Theft detection
- Organizational Skills
- Multitasking
- Team Collaboration
- Surveillance equipment
- Decision-Making
- Teamwork and Collaboration
- Activity monitoring
- Property protection
- Client Communication
- Operations Monitoring
- Guest service
- Team motivation
- Loss Prevention
- Work Delegation
- Training Assistance
- Staff Supervision
- Positive Attitude
- Flexible Schedule
Timeline
Surveillance Shift Lead
The Mill Casino
04.2013 - Current
Kitchen Steward
The Mill Casino
04.2011 - 04.2013
Apprentice Cabinet Maker
Coastal Cabinetry and Countertops
01.2010 - 04.2011
Server
Bay Crest Village
06.2009 - 08.2009
High School Diploma -
Pearblossom Private School
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