Summary
Overview
Work History
Education
Skills
Timeline
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Aaron McGrath

Tonawanda,New York

Summary

Proven professional with a strong work ethic and expertise in security procedures, honed at NYSDOCCS. Skilled in verbal communication and teamwork, demonstrated through successful emergency responses and reducing inmate altercations. Achieved enhanced facility safety and customer satisfaction across various roles, showcasing honesty, integrity, and a commitment to excellence.

Overview

16
16
years of professional experience

Work History

Corrections Officer

NYSDOCCS
11.2019 - Current
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.

Account Representative

Mariner Finance
06.2017 - 11.2019
  • Contact potential customers via phone calls to establish their accounts through applications and verifications
  • Assisted our customers through proactive and actionable resolutions to questions, concerns, or challenges regarding their personal loan application and account


Shipping and Receiving Clerk

Fleet Maintenance Inc. Freightliner of Buffalo
02.2015 - 06.2017
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used a Forklift, pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Delivered goods to our customers at various locations throughout the state.

Deli Clerk/Shelf Stocker

BJ's Wholesale Club
11.2008 - 02.2015
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
  • Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.

Education

High School Diploma -

West Senior High School
3330 Seneca St, West Seneca, NY 14224

Bachelor of Science - Criminal Justice

Hilbert College
5200 South Park Ave, Hamburg, NY 14075
06-2014

Skills

  • Verbal communication
  • Policy enforcement
  • De-escalation techniques
  • Security procedures
  • Heavy lifting
  • Proficient organization
  • Customer engagement
  • Teamwork and cooperation
  • Honesty and integrity
  • Strong work ethic

Timeline

Corrections Officer

NYSDOCCS
11.2019 - Current

Account Representative

Mariner Finance
06.2017 - 11.2019

Shipping and Receiving Clerk

Fleet Maintenance Inc. Freightliner of Buffalo
02.2015 - 06.2017

Deli Clerk/Shelf Stocker

BJ's Wholesale Club
11.2008 - 02.2015

High School Diploma -

West Senior High School

Bachelor of Science - Criminal Justice

Hilbert College

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Aaron McGrath