Aaron McKenzie
Employee Experience Manager
Phoenix,Arizona
Summary
Experienced leader with a proven track record in sales, digital advertising, real estate investment, corporate HR leadership, and digital media production. Led content creation for the world's largest independent EV repair facility in Phoenix, with a YouTube channel boasting over 1 million subscribers globally. Committed to fostering talent, creating a positive work environment, and driving results through clear communication, constructive feedback, and motivational leadership. Managed employee culture initiatives for a multi-state nonprofit organization with 2,000+ employees, reporting directly to an Executive Vice President.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Media Manager & Producer
Gruber Motor Company
05.2020 - Current
Employee Experience Manager
Chicanos Por La Causa Inc.
12.2022 - 02.2025
- Established an urgently needed centralized communication system that empowered HR, Safety & Risk, and Compliance to effectively engage all employees across the organization in real time.
- Streamlined communication channels for increased efficiency and better overall customer satisfaction.
- Delivered the highest employee satisfaction survey response rates in company history for two consecutive years.
- Succeeded in meeting employee satisfaction goals based on organization's 5 year strategic plan based on employee feedback via agency wide surveys.
- Spearheaded initiatives aimed at streamlining processes, leading to increased operational efficiency and cost savings.
- Coordinated focus groups engaging customers in order to gather valuable input used for enhancing product offerings.
Sales Manager
Action Illustrated LLC
01.2019 - 12.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Senior Sales Executive
Vivial Media
01.2016 - 10.2018
- Consistently exceeded monthly sales quotas, achieving up to 400% of targets.
- Reached 100% of annual sales goals by August, consistently finishing the year ahead of schedule.
- Provided training and mentorship to new sales representatives, helping them achieve top performance.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Education
Bachelor of Science - Computer Engineering
Southern Illinois University, Edwardsville
Edwardsville, IL 01.2010 - 05.2014
Skills
- Employee motivation strategies
- Corporate communication strategies
- Project execution
- Proficient in video editing and production
- Audio content creation
- Strategic communication planning
- Empathetic listener
- Collaborative communication skills
- Problem-solving aptitude
Interests
Hiking, Weight Lifting, More to come!
Certification
Yale University Science of Wellbeing Certifiation
Timeline
Yale University Science of Wellbeing Certifiation
07-2025
Employee Experience Manager
Chicanos Por La Causa Inc.
12.2022 - 02.2025
Media Manager & Producer
Gruber Motor Company
05.2020 - Current
Sales Manager
Action Illustrated LLC
01.2019 - 12.2022
Senior Sales Executive
Vivial Media
01.2016 - 10.2018
Bachelor of Science - Computer Engineering
Southern Illinois University, Edwardsville
01.2010 - 05.2014
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