Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Aaron McNally

Aaron McNally

Huntington,IN

Summary

Offering solid foundation in leadership and operations management, eager to learn and grow in this field. Brings strong ability to quickly grasp complex concepts and apply analytical and problem-solving skills effectively. Ready to use and develop critical thinking and team collaboration skills in the Territory Manager role.

Overview

21
21
years of professional experience

Work History

General Manager of Operations

Applebee's Neighborhood Grill & Bar
Huntington, IN
07.2020 - Current
  • Mentored all new employees, demonstrating best methods for servicing clients and guests.
  • Cultivated long-lasting relationships with outside vendors including Suppliers and maintenance teams so that guests could secure valuable deals on services and meals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Monitored daily financial transactions and prepared weekly reports for management review.
  • Analyzed sales data to identify opportunities for growth..
  • Ensured compliance with codes, regulations, safety standards, and customer requirements in all installations.
  • Maintained records of service calls, parts inventory and warranties related to HVAC systems.
  • Managed installation projects from start to finish including scheduling contractors and overseeing their workmanship.
  • Coordinated with vendors regarding delivery times, product quality, pricing and other necessary information needed for efficient operations.

General Manager of Operations

Applebee's Neighborhood Grill
Fort Wayne, IN
01.2019 - 07.2020
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.

Kitchen Manager

Applebee's Grill + Bar
Huntington, IN
08.2012 - 01.2017
  • Interviewed, hired, and supervised back of house staff.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.

Lead Line Supervisor and Trainer

Applebees Grill + Bar
Saginaw , Michigan
02.2007 - 08.2012
  • Delivered exceptional, friendly and fast service.
  • Praised by management for being a fast and efficient worker, requiring little supervision.
  • Developed and implemented operational policies and procedures to improve efficiency.

Kitchen Manager

Flanigan's Seafood Bar and Grill
Deerfield Beach, FL
06.2004 - 06.2007
  • Provided friendly and courteous service to all guests.
  • Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
  • Interviewed, hired, and supervised back of house staff.

Education

Associate of Applied Science -

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Strong leader
  • Forward-thinking
  • Operations management
  • Customer-oriented
  • Carpentry fundamentals
  • Equipment Repair
  • Hiring and training
  • Multitasking and prioritization
  • Brand awareness development
  • Relationship Building
  • Organizational skills
  • Computer Skills
  • Records Management
  • Analytical problem solver
  • Upbeat, outgoing and positive
  • Ventilation Systems
  • Electrical Troubleshooting

Certification

  • ServSafe Food Handler's Certification
  • Indiana Driver's License

Timeline

General Manager of Operations

Applebee's Neighborhood Grill & Bar
07.2020 - Current

General Manager of Operations

Applebee's Neighborhood Grill
01.2019 - 07.2020

Kitchen Manager

Applebee's Grill + Bar
08.2012 - 01.2017

Lead Line Supervisor and Trainer

Applebees Grill + Bar
02.2007 - 08.2012

Kitchen Manager

Flanigan's Seafood Bar and Grill
06.2004 - 06.2007

Associate of Applied Science -

Ivy Tech Community College of Indiana

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Aaron McNally