Aaron McNally
30 Roche Street Huntington ,IN
Summary
Highly-motivated, ambitious, career-focused job seeker with desire to take on new challenges and anxious to obtain entry-level Outside Sales Representative position to help launch career while achieving company goals. . Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recognized for outstanding leadership and decision-making skills. Promotes culture of operational excellence, safety and collaboration. Verifiable strengths in designing and improving work processes, including scheduling and cost control. Enjoys building relationships with community members and staff. Looking to build upon skills and tackle new responsibilities.
Overview
20
20
years of professional experience
Work History
General Manager of Operations
Applebee's Neighborhood Grill & Bar
Huntington, IN
07.2020 - Current
- Mentored all new employees, demonstrating best methods for servicing clients and guests.
- Cultivated long-lasting relationships with outside vendors including Food Suppliers and maintenance teams so that guests could secure valuable deals on services and meals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored daily financial transactions and prepared weekly reports for management review.
- Analyzed sales data to identify opportunities for growth..
- Ensured compliance with codes, regulations, safety standards, and customer requirements in all installations.
- Maintained records of service calls, parts inventory and warranties related to HVAC systems.
- Managed installation projects from start to finish including scheduling contractors and overseeing their workmanship.
- Coordinated with vendors regarding delivery times, product quality, pricing and other necessary information needed for efficient operations.
General Manager of Operations
Applebee's Neighborhood Grill
Fort Wayne, IN
01.2019 - 07.2020
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Kitchen Manager
Applebee's Grill + Bar
Huntington, IN
08.2012 - 01.2017
- Interviewed, hired, and supervised back of house staff.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Trained employees on correct cooking techniques, safety standards and performance strategies.
Lead Line Supervisor and Trainer
Applebees Grill + Bar
Saginaw , Michigan
02.2007 - 08.2012
- Delivered exceptional, friendly and fast service.
- Praised by management for being a fast and efficient worker, requiring little supervision.
- Developed and implemented operational policies and procedures to improve efficiency.
Kitchen Manager
Flanigan's Seafood Bar and Grill
Deerfield Beach, FL
06.2004 - 06.2007
- Provided friendly and courteous service to all guests.
- Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
- Interviewed, hired, and supervised back of house staff.
Education
Skills
- Strong leader
- Operations management
- Customer-oriented
- Hiring and training
- Multitasking and prioritization
- Prospecting and Cultivating
- Brand awareness development
- Client Needs Assessment
- Relationship Building
- Networking
- Organizational skills
- Superior organizational skills
- Computer Skills
- Reports Generation
- Approachable
- Social Media Marketing
- Records Management
- Analytical problem solver
- Upbeat, outgoing and positive
- Problem solving
- Equipment Installation
- Ventilation Systems
- Electrical Troubleshooting
- Ventilation and air conditioning
Timeline
General Manager of Operations
Applebee's Neighborhood Grill & Bar
07.2020 - Current
General Manager of Operations
Applebee's Neighborhood Grill
01.2019 - 07.2020
Kitchen Manager
Applebee's Grill + Bar
08.2012 - 01.2017
Lead Line Supervisor and Trainer
Applebees Grill + Bar
02.2007 - 08.2012
Kitchen Manager
Flanigan's Seafood Bar and Grill
06.2004 - 06.2007
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