Aaron McQueen
Winter Haven,FL
Summary
Results-driven Contracts Administration Coordinator with extensive experience at Publix in ensuring contract compliance and managing vendor relationships. Proficient in maintaining data integrity and streamlining procurement processes. Demonstrated ability to solve problems effectively and enhance operational efficiency.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Contracts Administration Coordinator
Publix
Lakeland, USA
12.2022 - Current
- Establish new contracts and contract documentation for all Facility Services service suppliers.
- Maintain professional and accurate contract documentation for all Facility Services service suppliers.
- Review and request updates to current annual review documents to ensure compliance with all local, state and national standards and/or ordinances and Publix's established service provider expectations.
- Maintain the data integrity of the Supplier Rate Database.
Remote Scheduling Center Agent
Aspen Dental
Bartow, USA
10.2021 - 10.2022
- Respond to high volume inbound calls while compassionately handling questions/concerns
- Schedule new patient dental appointments
- Transfer existing patients to their scheduled office
- Use trained sales techniques to reach company goals of appointments set and customer satisfaction
- Various duties as assigned by the Call Center Leadership team
Associate Contract Specialist
NYC Department of Youth and Community Development
New York, USA
10.2019 - 10.2021
- Prepare procurement documents, including Pre-Solicitation review, Public Hearing Packages, and Recommendation for Awards, Request for Renewals, Request for Contract Change or Modification.
- Coordinate all requests related to Contract Action Requests.
- Communicate with vendors to request required documents, and review submitted documents for completion and compliance with procurement rules and regulations.
- Provide technical assistance to contractors to facilitate appropriate oversight approvals and clearances.
- Ensure timely registration of contracts; accurately and efficiently manage procurements from time of assignment until registration stage.
- Identify challenges and solutions on contract matters; correspond with program and ACCO Senior Staff for rapid resolution.
- Process Subcontracting Agreements for payments.
- Participate in meetings concerning contract portfolio and provide accurate status of procurement actions.
Contract Manager
NYC Department of Health and Mental Hygiene
06.2019 - 10.2019
- Prepared procurement documents, including Pre-Solicitation review, Public Hearing Packages, and Recommendation for Awards, Request for Renewals, Request for Contract Change or Modification.
- Coordinated all requests related to Contract Action Requests
- Communicated with vendors to request required documents, and review submitted documents for completion and compliance with procurement rules and regulations.
- Provided technical assistance to contractors to facilitate appropriate oversight approvals and clearances.
- Ensured timely registration of contracts; accurately and efficiently manage procurements from time of assignment until registration stage.
- Identified challenges and solutions on contract matters; correspond with program and ACCO Senior Staff for rapid resolution.
- Participated in meetings concerning contract portfolio and provide accurate status of procurement actions.
Procurement Analyst
NYC Department of Health and Mental Hygiene
05.2017 - 05.2019
- Sent Corrective Action Plans to DOHMH scattered site, transitional and congregate housing contracts
- Conducted follow-up with housing contractors to ensure the timely submission and processing of Corrective Action Plans.
- Reviewed and forward all complete Corrective Action Plans to the Assistant ACCO of Compliance
- Reviewed monthly Compliance Report for the Hire NYC: Goods and Services program and assist with vendor enrollment.
- Assisted with monitoring the Minority and Women-owned Business Enterprises (M/WBE) program
- Added certified M/WBEs to bidder's lists, on a solicitation by solicitation basis, when possible
- Assisted with searches for certified M/WBE vendors for their "micro-purchases" and recommend them for such purchases.
Contract Analyst
Public Health Solutions
01.2002 - 04.2017
- Monitored the compliance of contractors with administrative requirements for entering into an Agreement with Public Health Solutions.
- Conducted follow-up with contractors, city agencies and internal departments to ensure the timely submission and processing of required documents for contract execution.
- Tracked and routed contract packages to the appropriate Contract Manager. Updated and monitor tracking logs.
- Generated contract compliance letters for agencies placed on Conditional status or have their Conditional status extended or removed.
- Maintained the integrity of the compliance database.
- Distributed Master Itemization Reports (MIRs) to all Ryan White, Prevention and Tri County Westchester agencies Worked with Contract Managers to identify which agencies have not submitted their monthly reports
- Sent out late letters to agencies that have not submitted their monthly report.
- Assisted with the Request for Proposal (RFP) process which includes but not limited to the solicitation, pre-proposal conference and award notifications.
Office Manager
Public Health Solutions
11.2000 - 01.2002
- Oversaw full operation of office system functions including all office equipment, telephone, security, and mailing systems for both Manhattan and Brooklyn offices.
- Worked with Operations Manager to implement service and maintenance contracts for all office equipment.
- Acted as liaison to accounts payable, fiscal, payroll, and purchasing departments for processing and follow up of all correspondences.
- Served as liaison to landlord, utility companies, vendors and contractors. Assisted with recruitment of staff including job posting, orientation, training and preparation of job descriptions for current and new positions.
- Processed timesheets for payroll and monitored vacation and sick balances for approximately 50 employees.
- Updated and maintained personnel files.
- Supervised replenishment of petty cash funds.
- Responsible for personal reimbursement checks and making travel arrangements.
- Supervised and coordinated the responsibilities of the Office Assistant.
- Monitored staff performance and provide feedback to the Operations Manager.
Administrative Assistant
Public Health Solutions
10.1997 - 11.2000
- Generated boilerplates and documents to fully execute contracts for 65 assigned contractors.
- Provided administrative support to field activities and fiscal unit in regard to updating contract package information.
- Entered monthly client service-level data and demographic information.
- Maintained contract address database.
- Handled routing and tracking of assigned contractor documents including new and renewal contracts, budget and program modification request, and close out reports.
- Maintained over 350 contractor files.
Office Assistant
Public Health Solutions
08.1995 - 10.1997
- Coordinated transportation of office equipment.
- Maintained air-conditioning and security alarm systems, copiers, facsimiles, printers and postage machine.
- Acquired bids and assisted with negotiation of prices and service agreements for all office equipment.
- Programmed central telephone system.
- Ordered office supplies and equipment.
- Processed all invoices for payment.
- Served as liaison with vendors concerning accounts payable.
- Maintained office inventory system.
- Supervised temporary employees during special projects.
- Maintained central, general, and accounts payable files.
Receptionist
Public Health Solutions
06.1994 - 08.1995
- Answered and directed calls on a 26-line Norstar Meridian system.
- Greeted, announced and directed all visitors.
- Logged and processed all incoming faxes.
- Prepared outgoing mail including messenger and express packages.
- Updated files.
Education
Some College (No Degree) - Social Work
Nyack College
New York, NYSkills
- Microsoft Excel and Office
- Customer relationship management
- Vendor communication
- Data integrity
- Contract compliance
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Office administration
- Supplier management
- Procurement and contracting
- Google Docs and Suite
- Contract management
- Visio and SharePoint
- Customer support
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Contracts Administration Coordinator
Publix
12.2022 - Current
Remote Scheduling Center Agent
Aspen Dental
10.2021 - 10.2022
Associate Contract Specialist
NYC Department of Youth and Community Development
10.2019 - 10.2021
Contract Manager
NYC Department of Health and Mental Hygiene
06.2019 - 10.2019
Procurement Analyst
NYC Department of Health and Mental Hygiene
05.2017 - 05.2019
Contract Analyst
Public Health Solutions
01.2002 - 04.2017
Office Manager
Public Health Solutions
11.2000 - 01.2002
Administrative Assistant
Public Health Solutions
10.1997 - 11.2000
Office Assistant
Public Health Solutions
08.1995 - 10.1997
Receptionist
Public Health Solutions
06.1994 - 08.1995
Some College (No Degree) - Social Work
Nyack College