Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements.
Overview
12
12
years of professional experience
Work History
Training & Development Specialist
COOPER STANDARD
01.2022 - Current
Lead engaging onboarding process with built-in evaluations and communication tools.
I used needs analysis to build new material handler training and new hire training programs.
Built retraining and KPI audit programs for new and long-time employees.
I led our company-specific communications platform with Top 10 engagements out of 130 plants.
Partner with HR on creating employee engagement events and activities.
Life Coach
WAYFINDER COUNSELING
01.2020 - 01.2023
Lead clients through a discovery assessment (life mapping) and develop plans for change
Provide each client with a personal impact statement that has clear, measurable (SMART) goals
Promote change through exercises that have short and long-term goals
Adapt approach to meet the unique needs of each individual and group
Conduct both in-person and remote coaching
Devised a tool to lead organizations during mission/vision retreats
Guided an employee through a career transition.
Account Representative
STATE FARM
01.2021 - 01.2022
Build trusting, consultative relationships with clients from diverse backgrounds
Follow company strategies for sales and customer service
Employ a CRM to track and follow up on client contacts
Motivated peers to work as a team, not competitors
Consistently exceeded monthly performance goals
Gained exposure to advanced training technology that address a range of topics and learning styles.
Church Management Software
VILLAGE CHURCH OF GURNEE
01.2014 - 01.2019
I helped research and onboard a new church software management program called Realm
I created, edited, and shared training videos
I lead the charge on our application and helped create helpful tools for our staff members
Lead procurement & selection process of CRM software
Explicit understanding of CRM software
Led training for 30 staff members, 10 small groups, and a large group setting on using the CRM tool
Handled multiple daily customer service inquiries & troubleshooting.
Youth & Mission Pastor
VILLAGE CHURCH OF GURNEE
01.2014 - 01.2019
Led training and managed programs for volunteers and church members going on missions
Facilitated presentations to the Board of Directors (Elders) that covered budgets and performance metrics
Promoted volunteer retention by building 1:1 relationships and having consistent follow up
Conducted quarterly volunteer training on safety, mission-vision casting, and time management
Hired and trained administrative staff
Designed and recruited a 25 member leadership group
Developed curriculum for individual developed where learning was goals-focused and measured over a 3 year period
Created and led training for a mobile app used to manage member relations, communication, event administration, and onboarding
Maintained communications with 14 teams on U.S
And international missions, tracking budgets and conducting status updates.
Planning Committee Member (Summer Program)
CENTRAL DISTRICT YOUTH CONFERENCE
01.2015 - 01.2019
Co-managed a team that planned and managed a 4 day camp for 500+ attendees
Developed marketing and branding for the camp.
Volleyball Program Head/Varsity Coach
GASTON DAY SCHOOL
01.2012 - 01.2014
Coached athletes at a private high school
Engaged each player as an individual while making coaching decisions based on data analysis
Wrote daily practice plans and development plans for players.
Education
Master’s Degree in Industrial/Organizational Psychology -
LIBERTY UNIVERSITY
Lynchburg, Virginia
01.2020
BA, Youth Ministry -
NORTH PARK UNIVERSITY
Chicago, Illinois
01.2011
Skills
MS Office: Excel, PowerPoint, Publisher, Word
CRM: Salesforce
Program Evaluation
Soft Skills Training
Video & Audio: iMovie and Wondershare/filmora
Employee Engagement
Onboarding Programs
Career Development
Staff Development Plans
Public speaking and Facilitation
Communication Skills
Strategic thinker who engages diverse stakeholders by leading compelling presentations addressing various learning styles.
Timeline
Training & Development Specialist
COOPER STANDARD
01.2022 - Current
Account Representative
STATE FARM
01.2021 - 01.2022
Life Coach
WAYFINDER COUNSELING
01.2020 - 01.2023
Planning Committee Member (Summer Program)
CENTRAL DISTRICT YOUTH CONFERENCE
01.2015 - 01.2019
Church Management Software
VILLAGE CHURCH OF GURNEE
01.2014 - 01.2019
Youth & Mission Pastor
VILLAGE CHURCH OF GURNEE
01.2014 - 01.2019
Volleyball Program Head/Varsity Coach
GASTON DAY SCHOOL
01.2012 - 01.2014
Master’s Degree in Industrial/Organizational Psychology -