Aaron Meers
Hoboken
Summary
Dynamic professional with a proven track record at Walt Disney World Resort, excelling in inventory management and customer engagement. Recognized for enhancing sales through strategic merchandise displays and exceptional interpersonal skills. Adept at fostering teamwork and driving customer satisfaction, leveraging strong organizational abilities to streamline operations effectively.
Overview
16
16
years of professional experience
Work History
Merchandise Host
Walt Disney World Resort
07.2016 - 03.2022
- Managed inventory effectively, ensuring adequate stock levels for popular items and timely reordering of supplies.
- Streamlined store operations with efficient product organization, making it easier for customers to find desired items.
- Improved customer satisfaction by offering personalized recommendations based on their preferences and needs.
- Provided exceptional customer service by going above and beyond to address concerns, resolve issues, and answer questions about products.
- Educated customers on product features and benefits, leading to informed purchasing decisions and higher satisfaction levels.
- Reduced loss by proactively addressing potential theft risks and implementing preventative measures.
- Assisted in training new team members, helping them become familiar with store policies and procedures while fostering a collaborative work environment.
- Completed daily tasks efficiently, such as restocking shelves or updating price tags, minimizing disruptions during peak business hours.
- Supported management in achieving sales targets with active promotion of current specials or incentives available to customers.
- Boosted sales by creating visually appealing merchandise displays and strategically arranging products.
- Enhanced the shopping experience through exceptional customer service, promptly addressing concerns or issues that arose.
- Stayed up-to-date on industry trends by attending trade shows and market research events, using insights to inform merchandising decisions.
- Collaborated with team members to consistently achieve store goals and maintain a positive work environment.
- Handled customer transactions accurately with attention to detail when processing payments or issuing refunds/exchanges as needed.
- Leveraged knowledge of best practices in visual merchandising to create eye-catching displays that attracted new customers while retaining existing clientele base.
Truck Driver
Transport America
01.2006 - 12.2015
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Reduced fuel consumption by implementing efficient driving routes.
- Improved fuel efficiency, adopting eco-friendly driving practices.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Fostered supportive environment among driving team, leading by example and offering help when needed.
- Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
- Supported new drivers by sharing best practices and insights gained from experience on road.
- Assisted in reducing overhead costs by suggesting more cost-effective fuel and maintenance options.
- Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
- Improved on-time delivery rates with meticulous planning and time management.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Enhanced team morale with positive attitude and strong work ethic during long hauls.
- Reduced downtime by promptly reporting and addressing maintenance issues.
- Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
- Enhanced safety by conducting regular vehicle inspections and routine maintenance.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed routine maintenance on truck to keep in working order.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
Education
Heavy Equipment
Chattanooga State Community College
Chattanooga, TN06-2006
Skills
- Store maintenance
- Upselling strategies
- Merchandise display
- Trend awareness
- Fashion sense
- Brand representation
- Promotional planning
- Stock control
- Safety awareness
- Maintaining confidentiality
- Restocking skills
- Data entry proficiency
- Incident reporting
- Alarm management
- Safety monitoring
- Cashier experience
- Bag inspections
- Merchandise inspections
- Risk mitigation
- Asset protection
- Cross-selling and upselling
- Strong interpersonal skills
- Security assistance
- Language proficiency
- Loss prevention support
- Time management
- Problem-solving
- Teamwork and collaboration
- Teamwork
- Customer directing
- Receipt review
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Cash handling
- Customer engagement
- Relationship building
- Team building
- Task prioritization
- Sales presentations
- Self motivation
- Product knowledge
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Sales process
- Goal setting
- Professionalism
- Interpersonal communication
- Strategic planning
- Solution selling
- Sales strategy
- Opening and closing procedures
- Social media marketing
- Time management abilities
- Continuous improvement
- Inventory management
- Adaptability
- Written communication
- Sales reporting
- Customer retention
- Sales training
- Client acquisition
- Networking skills
- Pipeline management
- Processing payments
- Professional demeanor
- Problem-solving aptitude
- Order processing
- Pricing strategy
- Market research
- Sales techniques
- Revenue growth
- Product demonstration
- Food safety and sanitation
- Stock management
- Account management
- Cold calling
- Territory management
- Upselling techniques
- Account servicing
- Sales cycle management
- Sales promotion
- Direct sales
- Business development
- Persuasive communication
- Negotiation tactics
- Point of sale operation
Timeline
Merchandise Host
Walt Disney World Resort
07.2016 - 03.2022
Truck Driver
Transport America
01.2006 - 12.2015
Heavy Equipment
Chattanooga State Community College
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