Aaron Mendoza
Euless,TX
Summary
Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in home repair equipment and maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Field Technician
Critter Stop
03.2023 - Current
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Delivered high-quality work by diligently following standard operating procedures.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Reduced pest infestations by conducting thorough inspections and identifying potential problem areas.
- Improved customer satisfaction by providing professional, timely, and effective removal services.
- Assisted in the development of customized pest management plans for various clients, resulting in tailored and effective solutions.
- Increased client retention by maintaining open communication lines and addressing concerns promptly.
- Contributed to business growth with exceptional customer service, leading to repeat business and referrals from satisfied clients.
- Demonstrated versatility by effectively addressing a wide range of pests, including rodents, birds, and wildlife nuisances.
- Supported an excellent company reputation through professional appearance, punctuality, and quality workmanship on every assignment.
- Facilitate the capture, removal, and relocation of approximately 100 pests such as raccoons, skunks, and any other problem animals.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
Caterer/Food Preparation Worker
Alonti
09.2022 - 05.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Tested recipes before inclusion in catering menu to verify accuracy of ingredients and preparation methods.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Packaged and stored food products following proper handling and preservation methods.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Guaranteed customer satisfaction by quickly delivering orders.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Monitored and maintained required food temperatures for safety.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
- Expedited orders accurately, streamlining kitchen processes and reducing wait times for customers.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
- Received positive feedback from customers on prepared dishes, contributing to restaurant''s reputation for excellence.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Trained new staff members on proper food preparation techniques and kitchen safety protocols, fostering a cohesive work environment.
- Followed food safety practices and sanitation guidelines.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Removed trash and cleaned kitchen garbage containers.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Pipefitter
Security Fire Systems
02.2019 - 06.2022
- Followed safe work practices, which included fall protection and personal protective equipment.
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Fabricated pipe sections and components to specification using cutting and threading equipment.
- Installed new systems and connected piping to existing components by welding, bolting and threading.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Threaded pipes using piping machines.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
- Fabricated and installed screw pipe, socket weld pipe, and iron steel tubing.
- Inspected and tested existing pipe systems to identify system defects and malfunctions.
- Replaced faulty parts and repaired structural damages to pipes and related components.
- Connected piping systems to water heaters, boilers, pumps and auxillary equipment to complete installations.
- Performed preventive maintenance to clean, adjust and lubricate piping systems and parts.
- Monitored pipeline pressure and flow rates to facilitate safe and efficient operation.
- Calibrated piping systems and components to optimize performance.
- Increased efficiency by collaborating with team members to install, assemble and repair piping systems in various construction projects.
- Reduced project completion time by interpreting blueprints, sketches, and specifications to accurately plan pipefitting installations.
- Improved workflow with efficient pipe system modifications, including cutting and threading components as needed.
- Optimized material usage by accurately measuring and calculating required materials for each project, minimizing waste.
- Promoted a safe work environment by adhering to company safety policies and procedures at all times during pipefitting operations.
- Utilized specialized tools and equipment for precise pipefitting processes, ensuring optimal results for each project.
- Supported fellow team members in their tasks, fostering a collaborative work environment that prioritized both safety and efficiency.
- Measured, threaded, and cut materials to correct angles.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Filled pipe systems with water and air to determine location of leaks.
- Cut and drilled holes in walls to permit passage of pipes.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Tested and operated hydraulic and pneumatic equipment for heating and cooling systems under supervision of an expert.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
Education
High School Diploma -
Azle High School
Azle, TX09.2016
Skills
- Technical Analysis
- Equipment Installation
- Materials Management
- Safety Management
- Professional Communication
- Regulatory Requirements
- Quality Assurance Controls
- Workplace Safety
- Time Management
- Problem Solving
- Attention to Detail
- Team Collaboration
- Decision Making
- Customer Service
- Building Maintenance
- Following Safety Practices
- Textile Repair
- Component Repairs
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Field Technician
Critter Stop
03.2023 - Current
Caterer/Food Preparation Worker
Alonti
09.2022 - 05.2023
Pipefitter
Security Fire Systems
02.2019 - 06.2022
High School Diploma -
Azle High School