Aaron Messer

• In charge of other employees production and ownership of each machine and documentations from shift to shift.
• Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Wrote and revised maintenance procedures and workplace standards
• Maintained compliance with regulatory standards and safety requirements.
• Microsoft 365 Applications such as Excel and PowerPoint
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Mentored junior technicians in maintenance, repair and reporting duties.

Prepared, calibrated, and monitored production levels to achieve targets.

• Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
• Distributed employees to other departments as necessary when department work-flow and demand was low.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Conducted performance reviews and provided staff with feedback and guidance.
• Trained new employees and delegated daily tasks and responsibilities.

• Took charge of Customer Service calls and complaints.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Developed detailed plans for each day based on broad guidance, direction and the proposed estimated sales for the day.
• Onboarded new employees with training and new hire documentation as well as recruiting.
• Maximized performance by monitoring daily activities and mentoring team members.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Cross-trained existing employees to maximize team agility and performance.
• Took inventory each day to replenish used goods.

• Developed very strong rapport with customers and created positive impression of business each day.
• Provided product price information to customers.
• Maintained up-to-date knowledge of prices, each plants' height, width, season and recommendations.
• Used in-store system to locate inventory and place special orders for customers.
• In charge of trimming and watering hundreds of plants each day to ensure healthy and quality products to customers.
• Loading products for customers in a safe and productive manner.