Dynamic Security Supervisor with extensive experience at Securitas Security Services USA, excelling in incident reporting and access control enforcement. Proven track record in enhancing team performance through effective training and leadership. Committed to maintaining a secure environment while delivering exceptional customer service and resolving conflicts efficiently.
Overview
7
7
years of professional experience
Work History
Security Supervisor
Securitas Security Services USA
01.2024 - Current
Conducted regular training sessions for staff on emergency response procedures and incident reporting.
Recorded incident reports with detailed accounts of occurrences.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
Supervised daily operations to ensure safety protocols and compliance with security standards.
Security Officer
Securitas Security Services USA
06.2018 - 12.2023
Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.