Accomplished District Manager with a proven track record at Wendys, adept in strategic planning and leadership. Excelled in driving growth, reducing turnover by implementing retention strategies, and fostering team collaboration. Skilled in financial management and operations optimization, consistently achieving revenue growth and enhancing customer satisfaction through effective training programs.
Overview
11
11
years of professional experience
Work History
District Manager
Wendys
06.2023 - Current
Supervised Five locations to enforce high-quality standards of operation.
Held meetings with director to identify techniques to overcome sales obstacles.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Developed sales strategy based on research of consumer buying trends and market conditions.
Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
District Manager
Dairy Queen Grill & Chill
05.2013 - 06.2023
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Modeled best practices for sales and customer service.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Generated financial and operational reports to assist management with business strategy.