Aaron Millet
Thibodaux,LA
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Strong leader that inplements positive energy to create an overall profitable morale throughout the business. Quickly builds relationships with both new clientele and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges. I am a confident, driven, and resilient sales representative with a proven track record of success in developing new ideas and increasing sales.
Overview
8
8
years of professional experience
Work History
Owner & Detailer
A & M Detailing
06.2016 - 08.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Delivered outstanding results under short deadlines while maintaining a sharp eye for detail throughout all stages of the vehicle detailing process.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Property Manager
Self Employed
02.2019 - Current
- Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintain positive landlord-tenant relationships, ensuring clear communication and prompt resolution.
- Conduct regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlord and tenants.
- Enhance tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Verify income, assets, and expenses, and complete file tracking documentation for each applicant.
Assistant Manager & Landscaper
Rou's Lawn Care, Inc.
03.2019 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized field environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Sales Associate
Dillard's
08.2023 - 11.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Clinique Business Manager
Dillard's
11.2023 - Current
- Improve operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increase overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicate with customers and vendors positively with particular attention to problem resolution.
- Planning & executing events to promote brand sales
- Mapping out marketing strategies to enhance monthly revenue.
- Oversee financial operations, maintaining accurate records and ensuring compliance with company regulations.
- Assist with hiring process and training of new employees.
- Outreaching to clients and potential clients to inform them on new product, upcoming events & additional services.
- Successfully manage organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Create, manage, and execute business plans and communicate company vision and objectives to motivate my teams.
- Encourage clients to apply & maintain a credit line with my current retailer.
- Provide feedback on effectiveness of strategies, selling tactics and initiatives and identify areas requiring improvement.
- Support business management projects by monitoring and tracking risks, issues and action items.
- Accomplish multiple tasks within established timeframes.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Record information, shortages, and discrepancies to keep records current and accurate.
- Train cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for my counter.
- Coach cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
- Enhance customer satisfaction by providing personalized beauty consultations and product recommendations.
- Assist customers with skincare concerns by offering tailored solutions based on their individual needs..
- Influence department policies on product returns, exchanges, and refunds, ensuring customers felt valued and prioritizing their satisfaction throughout the entire shopping process.
Education
High School Diploma -
Virtual Academy of Lafourche
Thibodaux, LA05.2020
Skills
- Financial Management
- Customer Service
- Project Management
- Employee Management
- Persuasive & Determined
- Punctual & Self Motivated
- Excellent Time Management
- Goal Driven
- Detailed Oriented
- Business Development
- Customer Relationship Management
- Issue Resolution
Accomplishments
During my duration as a sales associate at Dillard's, I acceded sales rapidly and was offered the Business Manager position for Clinique within four short months of starting with the company.
I accepted the position and pushed my counter out of deficit by 117% within three months of taking on my manager role.
After six months into my current position, regional matrix goals were achieved twice.
Timeline
Clinique Business Manager
Dillard's
11.2023 - Current
Sales Associate
Dillard's
08.2023 - 11.2023
Assistant Manager & Landscaper
Rou's Lawn Care, Inc.
03.2019 - 07.2023
Property Manager
Self Employed
02.2019 - Current
Owner & Detailer
A & M Detailing
06.2016 - 08.2023
High School Diploma -
Virtual Academy of Lafourche