Aaron M. Knowles Sr.
Bartlett,TN
Summary
A result-oriented leader with proven abilities in day to day operations, identifying areas of strength and weakness and implementing standards and adjustments that optimize throughput and the bottom line. These results are being achieved by using the Six Sigma Principles and Quality Driven Management. The objective is to motivate the staff to maximize productivity, while controlling costs through effective use of manpower and resources.
Overview
11
11
years of professional experience
Work History
Operations Manager
Amazon
Memphis, TN
03.2020 - 06.2024
- As an Operations Manager of a Cross dock facility, I am responsible for communicating with and directing Area Managers, who manage hundreds of associates, who process thousands of units of various products daily, which will be distributed to other Amazon distribution centers
- Implemented a new process in the Fluid Load department, which increased the productivity and decreased the defects by 88%
- Increased productivity by 10% in the sort department, while acquiring on average an additional 30 new associates per week by monitoring the productivity and engaging with the associates
- The departure time of the outbound trailers efficiency was increased by 50% by developing and promoting more associates into critical functions
- Developed 15 Area Managers who later became successful Operations Managers
Manager Inventory Control
DHL Supply Chain
Memphis, TN
08.2018 - 02.2020
- As an Inventory Control Manager, I was responsible for communicating with and directing 20 warehouse operatives, who ensure that the entire inventory is accurately cycle counted and located correctly through the entire building
- Implemented a new process in order to increase productivity, which resulted in an increase in accuracy and efficiency by 98%
- Monitored, reviewed and researched Kronos, DHL Learning Center, and LMS reports daily to assure the accuracy of employee compensation, training, and productivity
- Oversaw a new process which tracked all employees who had access to the high value inventory which decreased the theft by 75%
Senior Manager Critical Inventory Logistics
FedEx Supply Chain
Memphis, TN
04.2015 - 07.2018
- As an Operations Senior Manager, I was responsible for communicating with and directing 35 warehouse operatives through daily activities, workflow and problem solving
- Instituted an efficient process of picking and packing orders which resulted in an increase in production and a 99.96% rate of completing all orders
- Attended and participated in daily operations meetings to discuss planning, updated information, staffing needs and daily activities; communicated information back to employees
- Monitored, reviewed and researched Kronos, FedEx Learning Center, and Spotfire reports daily to assure the accuracy of employee compensation, training, and productivity
Adecco Warehouse Operations Supervisor
Adecco (Nike Shelby Drive Location)
Memphis, TN
08.2013 - 03.2015
- As an onsite Adecco Supervisor, I was responsible for assisting in communicating with and directing 400 plus warehouse operatives through daily activities, workflow and problem solving
- Assisted in workflow planning, communicating, organizing and providing feedback with regard to productivity, quality and day-to-day performance
- Attended and participated in daily operations meetings to discuss planning, updated information, staffing needs and daily activities; communicate information back to employees
- Through motivating, coaching and development, I assisted over 80 of Adecco associates with being hired full time by Nike or being promoted within Adecco
Education
Bachelors of Arts - Geography (Urban Planning)
University of Memphis
Six Sigma - Green Belt
University of Villanova
Skills
- Microsoft Office
- Word
- Excel
- Lawson
- Crew Trac
- Rainmaker
- DCMS
- Time Track
- Cognos
- Kronos
- IBM I Access
Timeline
Operations Manager
Amazon
03.2020 - 06.2024
Manager Inventory Control
DHL Supply Chain
08.2018 - 02.2020
Senior Manager Critical Inventory Logistics
FedEx Supply Chain
04.2015 - 07.2018
Adecco Warehouse Operations Supervisor
Adecco (Nike Shelby Drive Location)
08.2013 - 03.2015
Bachelors of Arts - Geography (Urban Planning)
University of Memphis
Six Sigma - Green Belt
University of Villanova