Proactive and hardworking team leader focused on continuous operational improvement. Efficient at meeting client expectations under high-stress situations. Skilled at background matching employees with appropriate roles for maximum performance. I am a highly driven individual eager to learn and hone new skills. Charismatic and outgoing within the work place to instill a postive workplace around me.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Operations Manager
PDQ-Parts Delivered Quick
08.2021 - Current
Led regular team meetings to discuss workflow challenges and foster collaborative problem-solving solutions.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Maintaining a clear channel of communication with store management via store visit/ customer call.
Understanding customer scheduling needs and dispatching contractors as needed in a timely fashion.
Forming strategies with our office team to create a more efficient work environment.
Communicating with our contractors and leading them to succeed in the field as they are the foundation of the company.
Driving and completely the job myself in the event that there is not another contractor available to complete the job.
Commercial Electrician
Merit Electric
03.2018 - 08.2023
Installed electrical systems in commercial buildings, ensuring compliance with local codes and regulations.
Collaborated with team members to complete projects within deadlines while adhering to safety protocols.
Conducted troubleshooting and repairs on electrical equipment to maintain operational efficiency.
Assisted in the installation of lighting fixtures and power distribution systems across multiple sites.
Collaborated with construction teams for smooth project completion and adherence to timelines.
Enhanced project efficiency by installing electrical systems in commercial buildings according to blueprints and specifications.
Mentored apprentice electricians through hands-on training sessions to foster professional growth within the trade industry.
Expedited project completion times through effective task delegation among team members while maintaining quality standards.
Live Audio Hand
WBS (WayBetterSound)
02.2017 - 12.2018
Collaborated with team members to troubleshoot equipment issues on-site.
Maintained inventory of audio gear, ensuring availability for scheduled events.
Supported technicians during sound checks, enhancing overall performance reliability.
Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
Assisted in setup and breakdown of sound systems for various productions.
FedEx Delivery Driver
SDM Services
09.2014 - 02.2017
Communicated with customers to confirm delivery details and ensure satisfaction.
Conducted vehicle inspections to maintain compliance with operational standards.
Assisted in training new drivers on safe driving practices and company policies.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Contract Employee
Mundy Companies
05.2013 - 09.2014
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Smoothie Maker
Smoothie King
2012 - 2013
Prepared and blended smoothies using high-quality ingredients to ensure customer satisfaction.
Maintained cleanliness and organization of workstations according to health and safety standards.
Trained new staff on smoothie preparation techniques and equipment operation for consistency.
Collaborated with team members to optimize productivity during peak hours.
Monitored inventory levels, restocked supplies, and minimized waste through efficient practices.
Engaged with customers to provide recommendations, enhancing overall experience and satisfaction.