Aaron Montgomery
Las Vegas,NV
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Manager
SLC -collections
01.2005 - 01.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Tech Support
Verizon
01.2000 - 12.2004
- Served as a liaison between customers and tech support teams when needed.
- Enhanced user experience by providing timely and effective tech support to students and faculty.
- Streamlined internal processes for increased efficiency and better resource allocation within the tech support team.
Assistant Store Manager
McDonald's
01.1996 - 12.1999
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Schedule multiple people and shifts. Keeping my employer and my Team happy.
Team Lead
McDonald's
02.1996 - 11.1998
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Managment
Georgia Perimeter College
Decatur, GAHigh School Diploma -
Stephenson High School
Stone Mountain, GA05.1999
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
SLC -collections
01.2005 - 01.2007
Tech Support
Verizon
01.2000 - 12.2004
Team Lead
McDonald's
02.1996 - 11.1998
Assistant Store Manager
McDonald's
01.1996 - 12.1999
Managment
Georgia Perimeter College
High School Diploma -
Stephenson High School