Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Moreland

Georgetown,KY

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

5
5
years of professional experience

Work History

Frontend Simplified Internship

Frontend Simplified
, Remote
10.2023 - Current
  • Implemented 5 clone websites using ReactJS and NodeJS, which reduced page load times by 30% and improved user retention
  • Revamped static HTML/CSS/JS/React single-page app into a dynamic UI, integrating animations & carousels, boosting user engagement by 30%
  • Optimized web performance by integrating skeleton loading, pagination, and dynamic routing, reducing load times by 20%
  • Collaborated with a team of developers, contributing to a 20% increase in team productivity

IT Support Specialist

KRM WAGERING, LLC
Lexington, Kentucky
01.2020 - Current
  • Deployed Microsoft Windows updates and software patches through SCCM, ensuring 99% compliance with security protocols.
  • Offered technical assistance to customers via phone and email, and maintained a customer satisfaction rate of 98%.
  • Provided on-site support for Microsoft Windows and hardware issues, and achieved a 96% issue resolution rate.
  • Supported a diverse user base with technical issues, maintaining a 92% user satisfaction rate through effective problem-solving.
  • Collaborated with four IT staff members in conducting network diagnostics using nslookup, identifying, and resolving DNS-related issues.
  • Conducted network analysis using Wireshark, identifying and resolving bandwidth bottlenecks, and increasing network performance by 33%.
  • Carried out Microsoft Products Deployment Tool installations and licensing for company workstations.
  • Utilize Freshdesk (ITSM) to manage any technical escalations and the entire support ticket lifecycle.
  • Create SOPs to handle hardware and software-related issues.
  • Install Meraki switches, set up VLANs, and configure network security policies.
  • Manage Windows Azure Active Directory to set permissions for user accounts and devices.
  • Schedule backups and set data protection policies through the Veeam interface.
  • Proposed infrastructure and security improvements to redress network data loss prevention.
  • Implemented Firebase for database management and authentication, enhancing app reliability by 20% via Jest and React Testing Library tests.

Education

Bootcamp - Frontend Development

Frontend Simplified
Online
01.2025

Skills

  • Reactjs
  • ITSM (Freshdesk, ConnectWise)
  • REST APIs
  • HTML5
  • Cascading Style Sheets (CSS)
  • Application Programming Interfaces (API)
  • JavaScript
  • Hypertext Transfer Protocol (HTTP)
  • ESLint
  • Office 365
  • Windows
  • Active Directory
  • GitHub
  • VMware vSphere
  • Cisco Meraki

Timeline

Frontend Simplified Internship

Frontend Simplified
10.2023 - Current

IT Support Specialist

KRM WAGERING, LLC
01.2020 - Current

Bootcamp - Frontend Development

Frontend Simplified

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Aaron Moreland