Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Aaron Morgan

Clifton Park,NY

Summary

I am a hard working, adaptable, and highly motivated Manager with 14+ years of experience and proven knowledge of leadership, problem solving, and workflow prioritization. Frequently praised on customer service. I also have many years experience in kitchens, as well as catering, helping and overseeing concessions. Aiming to further my carrier and leverage my abilities to successfully fill the position that is currently available.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Floor Supervisor/Assistant Manager

Sodexo (University Of Albany)
Albany, New York
04.2014 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Lead Cook/Executive Sous Chef

Sodexo (University Of Albany)
Albany, New York
04.2014 - Current
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Verified compliance in preparation of menu items and customer special requests.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Collaborated with staff members to create meals for large banquets.

Education

High School Diploma -

F.C.C.J.
Jacksonville, FL
08.1999

Skills

  • Directing Team Members/ Staff Management
  • cash register operations
  • Loss Prevention

    • Administration and Reporting

  • Customer Service
  • Loss prevention
  • Inventory
  • HACCAP Certified
  • Cash Handling
  • Ability to oversee multiple priorities at once
  • Ability to oversee multiple employees at once
  • Catering and Concessions
  • Kitchen experience

Certification

HACCAP certified

Allergy trained

Certified welder

Certified Diesel Technician

4 years as a machinist

Additional Information

Provide support to other managers.

Ability to manage multiple priorities.

Ability to oversee multiple employees.

Offer help with break coverage.

Oversee and help with organization and cleanliness of work stations.

Oversee that food safety procedures are being followed.

Assists in monitoring productivity and provide suggestions in service and productivity.

Work with customers to ensure satisfaction in areas such as, quality, service, and problem resolution.

Promote in the development of food service team.

Ensure all accidents are reported in timely manner and accident reports are filled out.

Ensure all chemicals are properly labeled.

Training of employees on food safety and HACCAP.

Assign employees to they're work stations.

Help with over rides for employees to clock in and with signing employees in/out.

Help with ensuring all P.P.E.'s are being followed and employees are in uniform.




Timeline

Floor Supervisor/Assistant Manager

Sodexo (University Of Albany)
04.2014 - Current

Lead Cook/Executive Sous Chef

Sodexo (University Of Albany)
04.2014 - Current

High School Diploma -

F.C.C.J.

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Aaron Morgan