Dynamic and results-driven professional with experience at Brewster Market Place, excelling in customer service and product presentation. Proven ability to maintain cleanliness standards and implement effective stock rotation, ensuring optimal product freshness. Recognized for strong communication skills and a positive attitude, contributing to enhanced customer relationships and satisfaction.
Work History
Stocking Crew Member
Brewster Market Place | 2018 - 2019
Answered customer questions and resolved service needs with professional communication
Rotated merchandise using FIFO methods to reduce expired and damaged inventory.
Restocked shelves and coolers to maintain full product availability throughout store.
Organized backstock and receiving areas for efficient item retrieval and replenishment.
Faced merchandise and straightened aisles to maintain clean, shoppable sales floor.
Assisted customers with locating products and answering basic store questions.
Unloaded deliveries and moved stock safely using carts and pallet equipment.
Maintained safe working conditions by adhering to company guidelines, promptly reporting hazards, and utilizing equipment correctly.
Completed assigned tasks ahead of schedule while maintaining high-quality standards in product presentation and stock organization.
Contributed to loss prevention efforts through diligent monitoring of merchandise and reporting suspicious activities to supervisors.
Assisted customers with locating items or providing information, enhancing overall shopping experience and fostering loyalty.
Cashier
12 Years 9 Months
Exxon Mobil | 01.2014 - 2016
Processed fuel and merchandise transactions accurately using point-of-sale systems.
Greeted customers and handled payment methods with efficient service.
Balanced cash drawer and resolved register discrepancies promptly.
Restocked convenience items and maintained organized checkout area.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Lead Cook
Outback Steakhouse | 2008 - 2013
Coordinated grill and sauté station execution to deliver consistent menu items during peak service
Followed Outback Steakhouse recipes and plating standards to maintain food quality and presentation
Trained kitchen staff on prep procedures, station setup, and safe knife handling
Monitored product freshness, portion control, and kitchen inventory to reduce waste
Communicated with servers and expo staff to prioritize orders and support timely ticket flow
Maintained sanitation standards across workstations, equipment, and storage areas
Prepared proteins, vegetables, and sides according to daily production needs and order volume
Supervised closing procedures, including cleaning, stocking, and readiness for next shift
Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
Took over line positions in event of emergency.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
Taught kitchen staff safety protocols and restaurant standards.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Implemented effective cross-training initiatives, which allowed team members to seamlessly cover various roles during peak service times.
Coordinated with the front-of-house staff to ensure timely dish preparation and delivery for optimal guest experience.
Delegated jobs within kitchen depending on restaurant traffic and employee skill.
Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Contributed to a positive workplace culture through proactive communication with team members at all levels of the organization.
Deli Clerk,
Brewster Market Place | 2018 - 2019
Prepared deli meats, cheeses, and salads according to food safety and quality standards.
Sliced, weighed, and packaged products for accurate customer orders.
Maintained clean, sanitized workstations, slicers, and serving equipment.
Assisted customers with product selection, special requests, and order fulfillment.
Replenished display cases with fresh items and rotated stock to maintain product freshness.
Followed proper temperature controls and storage procedures to ensure safe handling of perishable foods.
Operated deli tools and equipment safely while supporting daily counter service.
Answered customer questions and resolved service needs with professional communication.
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.