Aaron Morrison
Cairo
Summary
I have work in many parts of a sales experience, from cell phones to general food product to cars. I excelling in customer service and relationship building. Adept at enhancing customer satisfaction through tailored sales presentations and effective upselling techniques. Committed to fostering loyalty and repeat business while maintaining accurate inventory records to optimize product availability.
Known for reliability as there are few days that I have needed to call out. I enjoy being in team settings and have the adaptability to changing market conditions. Skilled in client engagement and proficient in closing deals.
Overview
15
15
years of professional experience
Work History
Salesperson
Prestige Toyota and Hyundai of Kingston
10.2021 - Current
- Assisted customers with product selection and inquiries.
- Maintained knowledge of current promotions and sales strategies.
- Collaborated with team members to ensure efficient store operations.
- Processed transactions accurately using point-of-sale systems.
- Provided exceptional customer service to foster repeat business.
- Adapted quickly to changing sales environments and customer needs.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Associate /Sales Team Leader
Walmart
06.2010 - 10.2021
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained accurate inventory records, ensuring product availability and organization.
- Executed sales transactions promptly using point-of-sale systems, enhancing customer experience.
- Trained new staff on product knowledge and company policies to ensure consistency in service.
- Collaborated with team members to achieve monthly sales goals through effective communication.
- Assisted in visual merchandising efforts to enhance store presentation and attract customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Wrapped, boxed and weighed bakery department products.
- Performed cash, card, and check transactions to complete customer purchases.
- Supported stores conducting sales promotions and special events.
Education
GED -
Donald R. Kline Technical School
131 Union Turnpike, Hudson, NY 12534Skills
- Customer service - assisting in finding the the right product for the cutomer
- Customer care - Making sure i am tuned to their needs and make sure they are met
- Relationship building - following up with customers assuring they are happy with everything they were provided and making sure that i have helpped them to the best of my ability
- Sales process - seeing what a customer needs and going through products that i have available that would or could fit their needs
- Sales presentations - showing customers product that I have and presenting numbers based on payments and money down
- Up-selling - speaking with customers showing what they want vs what the came looking at and getting them to really look at the hard wants
Timeline
Salesperson
Prestige Toyota and Hyundai of Kingston
10.2021 - Current
Sales Associate /Sales Team Leader
Walmart
06.2010 - 10.2021
GED -
Donald R. Kline Technical School