Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaron Nielsen

Racine,WI

Summary

Dynamic Account Manager with a proven track record, adept in CRM proficiency and fostering robust client relationships. Excelled in strategic account development, driving brand visibility, and surpassing sales targets through innovative solutions and exceptional service. Achieved significant client retention and satisfaction, showcasing strong verbal communication and data-driven decision-making skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Account Manager - B2B Business Development

Apple
2022.04 - Current
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
  • Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

B2B Sales Representative

AT&T
2021.01 - 2022.04
  • Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system.
  • Negotiated contracts for better pricing and terms, resulting in improved profit margins.
  • Collaborated with cross-functional teams to deliver exceptional customer service and drive repeat business.
  • Boosted client retention rates by fostering strong relationships and addressing concerns promptly.

Account Manager, Inside Sales

Samsung Electronics
2019.04 - 2020.06
  • Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
  • Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
  • Consistently maintained high levels of client satisfaction through proactive communication and prompt problem resolution.
  • Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.

Lead Retail Sales Consultant

AT&T
2011.04 - 2018.02
    • Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
    • Conducted regular performance evaluations for team members, identifying areas for improvement and growth opportunities.
    • Collaborated with team members to achieve monthly sales targets consistently throughout tenure as lead consultant.
    • Monitored competitor activity, staying informed of industry trends to make more strategic decisions in-store operations.

Education

Bachelor of Science - Marketing

University of Wisconsin - Parkside
Kenosha, WI

Skills

  • Pipeline Management
  • CRM proficiency
  • Verbal and written communication
  • Data-driven decision-making
  • Relationship Management
  • Customer Service
  • Staff Training and Development
  • Goal Setting and Achievement
  • Strategic account development

Certification

  • Mobile Device Management, Jamf
  • Mobile Device Management, Apple Business Essentials

Timeline

Account Manager - B2B Business Development

Apple
2022.04 - Current

B2B Sales Representative

AT&T
2021.01 - 2022.04

Account Manager, Inside Sales

Samsung Electronics
2019.04 - 2020.06

Lead Retail Sales Consultant

AT&T
2011.04 - 2018.02

Bachelor of Science - Marketing

University of Wisconsin - Parkside
  • Mobile Device Management, Jamf
  • Mobile Device Management, Apple Business Essentials
Aaron Nielsen