Aaron Nielsen
Racine,WI
Summary
Dynamic Account Manager with a proven track record, adept in CRM proficiency and fostering robust client relationships. Excelled in strategic account development, driving brand visibility, and surpassing sales targets through innovative solutions and exceptional service. Achieved significant client retention and satisfaction, showcasing strong verbal communication and data-driven decision-making skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Manager - B2B Business Development
Apple
04.2022 - Current
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
- Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
B2B Sales Representative
AT&T
01.2021 - 04.2022
- Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system.
- Negotiated contracts for better pricing and terms, resulting in improved profit margins.
- Collaborated with cross-functional teams to deliver exceptional customer service and drive repeat business.
- Boosted client retention rates by fostering strong relationships and addressing concerns promptly.
Account Manager, Inside Sales
Samsung Electronics
04.2019 - 06.2020
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
- Consistently maintained high levels of client satisfaction through proactive communication and prompt problem resolution.
- Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
Lead Retail Sales Consultant
AT&T
04.2011 - 02.2018
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
- Conducted regular performance evaluations for team members, identifying areas for improvement and growth opportunities.
- Collaborated with team members to achieve monthly sales targets consistently throughout tenure as lead consultant.
- Monitored competitor activity, staying informed of industry trends to make more strategic decisions in-store operations.
Education
Bachelor of Science - Marketing
University of Wisconsin - Parkside
Kenosha, WISkills
- Pipeline Management
- CRM proficiency
- Verbal and written communication
- Data-driven decision-making
- Relationship Management
- Customer Service
- Staff Training and Development
- Goal Setting and Achievement
- Strategic account development
Certification
- Mobile Device Management, Jamf
- Mobile Device Management, Apple Business Essentials
Timeline
Account Manager - B2B Business Development
Apple
04.2022 - Current
B2B Sales Representative
AT&T
01.2021 - 04.2022
Account Manager, Inside Sales
Samsung Electronics
04.2019 - 06.2020
Lead Retail Sales Consultant
AT&T
04.2011 - 02.2018
Bachelor of Science - Marketing
University of Wisconsin - Parkside
- Mobile Device Management, Jamf
- Mobile Device Management, Apple Business Essentials
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