Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Soccer, Boxing, Drawing, Reading
Timeline
BusinessDevelopmentManager
Aaron Ochoa

Aaron Ochoa

Allen,TX

Summary

Experienced warehouse associate with 5 years in the field, known for reliability and a friendly demeanor. Skilled at handling complex tasks to broaden expertise and capabilities for career growth. Certified forklift operator for nearly 4 years and proficient in operating cherry pickers. Authorized to work in the US for any employer, seeking new opportunities for professional development.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Garden Associate Overnight

Home Depot
03.2024 - Current

Stocked merchandise and maintained the zone of safety while doing so, for the protection of me and those around me.

Ensured organized inventory through efficient handling of overhead pallets using a forklift.

  • Resolved customer complaints with empathy and effective solutions, maintaining positive store environment.
  • Assisted in inventory management to keep popular items in stock, contributing to higher sales.
  • Trained new staff on plant care basics and customer service excellence, ensuring consistently high standard of service.
  • Managed inventory levels and performed regular stock checks, optimizing inventory turnover and minimizing shortages.

Merchandise Associate

Sam’s Club
05.2023 - 02.2024
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.

Freight Team Associate

Home Depot
03.2022 - 05.2023
  • Lifted and moved items weighing Number pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Used pallets, straps and load bars to secure freight for transport.
  • Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.

Warehouse Worker

DN Tanks
08.2021 - 03.2022
  • Unload trailers arriving from various job locations and document returned merchandise using Excel on an iPad.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 25-50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Garden Associate / Freight

The Home Depot
05.2020 - 08.2021
  • Ensured full stock in garden department for seamless customer purchasing experience.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Maintained a clean and inviting garden center environment for both employees and customers alike.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Increased customer satisfaction with expert knowledge and tailored gardening recommendations.

Cashier/Customer Service

Burger King
05.2019 - 08.2019
  • As a Cashier my role was to make sure everything was clean as in for my station as sometimes I was drive-thru i had to keep everything stocked,and clean as well but made sure the time was always on target on the day.I was sometimes taking care of the frys as i made sure to stock them,and clean the station and as well make sure they was fresh.

Cashier

Pollo Regio
01.2019 - 08.2019
  • As a cashier my responsibility was to make sure the customers order where turn in correctly,and on time as well I answer any customer concerns on there order,as they felt satisfied with my service and as well made sure everything was stocked and clean in the lobby for our customers

Education

Bachelors - Cybersecurity

Collin College
Plano, TX

High school diploma - High school or equivalent

Plano East Sr High School
Plano, TX
06.2021

Skills

  • Warehouse Experience
  • Pallet jack
  • Warehouse experience
  • Freight
  • Bilingual
  • Forklift
  • Freight Experience
  • Customer service
  • Materials handling
  • Distribution center
  • Cashiering
  • Food Service
  • English
  • Excellent communication
  • Team cooperation
  • Reliability
  • Creative thinking
  • Active listening
  • Goal driven
  • Inventory and stocking
  • Store organization

Certification

  • Forklift Certification
  • Driver's License

Languages

English - Expert
Spanish - Expert

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved numbers of orders satisfactory by introducing USPS , FedEx , Excel for shipping, delivery, and counting inventory tasks.
  • Enhanced throughout the years the reality of communication skills improving in them in depth going out there, and explore with a normal communication gives you confidence and feedback is why I read books
  • Drawing creates for me various ways of thinking you get creative I feel I have accomplished in ways in how I have my own of ways in working everyone is different, and I think is important to know how creative you get on working throughout tasks

Soccer, Boxing, Drawing, Reading

This our hobbies I do it helps me mentally and physically to be always prepared for my health as it’s an important attribute in life to stay active

Timeline

Garden Associate Overnight

Home Depot
03.2024 - Current

Merchandise Associate

Sam’s Club
05.2023 - 02.2024

Freight Team Associate

Home Depot
03.2022 - 05.2023

Warehouse Worker

DN Tanks
08.2021 - 03.2022

Garden Associate / Freight

The Home Depot
05.2020 - 08.2021

Cashier/Customer Service

Burger King
05.2019 - 08.2019

Cashier

Pollo Regio
01.2019 - 08.2019

High school diploma - High school or equivalent

Plano East Sr High School

Bachelors - Cybersecurity

Collin College