Aaron Olivares
Santa Cruz,CA
Summary
Self-motivated professional with efficiency-driven approach to handling administrative and clinical needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer Needs/ Inquiries.
Overview
4
4
years of professional experience
Work History
Front Office Assistant
Santa Cruz Community Health Centers
10.2023 - Current
- Enhanced patient satisfaction by promptly addressing inquiries and concerns at the front desk.
- Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry.
- Facilitated seamless communication between departments by routing calls and relaying messages accurately and in a timely manner.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Registered Behavior Technician
Abrite
08.2022 - 10.2023
- Calibrated with behavior analysis/ RBT’s & mental health professionals to diagnose problem behaviors and create detailed plans of treatment and maintenance for clients.
- Encourages clients to express feelings and discuss life events in order to help each person develop personal & relational invites along with showing clients new verbal, communication and social skills necessary for living healthy lifestyles.
- Conducted and wrote psychological evaluations to determine clients current intellectual functioning and behavioral progress.
- Counseling family members to assist in understanding self-esteem and issues associated with emotional and mental health or supporting clients or patients at school and home.
- Applied proven strategies to positively affect client behaviors at school & during sessions at clients homes.
Packager/Office Assistant
Crowley Sales and Export, Inc
06.2022 - 11.2022
- Bring fruit from cooling chambers to the freezer, then package the fruits onto crates using Co2, cardboard, and plastic when ready for delivering.
- In charge of checking fruit temperature for when ready for packaging.
- Complete office assistant tasks such as making copies, shredding paper, cleaning/sanitizing the office space, mopping the floors & taking out the garbage.
- Cleaning the fruit chambers after usage.
Private Security Officer
Santa Cruz Seaside Company
03.2022 - 09.2022
- Oversaw daily monitoring and patrolling buildings, grounds, and work sites by foot, bicycle and vehicle.
- Issued tickets and parking violations to violators. I also ran vehicle license plates through dispatch using official police terminology.
- Handling with people to de-escalate situations that occur, sometimes including more than one group of people.
- Talking with people & getting both sides of a situation than making a decision based on what the cameras saw and what both sides told me.
- Wrote extremely detailed medical reports that were turned in the day of the incident happening. For reports I obtained information regarding the victims, medical responders, police, security officers on scene, reporting party, guardians of minors.
- Wrote detailed reports on property damage, theft’s, arrests, and presence of unauthorized persons and unusual incidents.
- Reported irregularities such as fire and safety hazards to maintenance. Permitted entry with escort for approved persons into secure locations.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Warned persons of rule infractions or violations and evicted violators from premises along with arresting when appropriate.
Associate
Home Depot
02.2020 - 05.2022
- Talking with customers & calming down situations with upset customers. Managed customer relations and customer service through daily communication and interaction.
- Manage the phone line for incoming customers calls regarding any questions, orders, holding products while transferring phone calls, sometimes answering a four way phone call.
- Mentored and coached other team members to meet daily sales goals. Provided quotes to customers for purchasing appliance machines.
- Made copy’s to provide customers & staff with a wide variety of different paper work.
- Worked in various departments such as Hardware, Plumbing, Paint, Appliances, Lot, and Cashier.
- Mentored and coached new employees on safety hazards & rules to be aware of while in the store & how to properly use different equipment and machines.
Education
GED -
Cabrillo College
Aptos, CA05.2022
Associate of Science - Criminal Justice
Cabrillo College
Aptos, CA05.2022
Skills
- Love Learning
- Goal Setting
- Team Player
- CPR/AED Certified
- Great Communication Skills
- Great Work Ethic
- Active Listening
- Time Management
- Completing Task efficiently & Correctly
Timeline
Front Office Assistant
Santa Cruz Community Health Centers
10.2023 - Current
Registered Behavior Technician
Abrite
08.2022 - 10.2023
Packager/Office Assistant
Crowley Sales and Export, Inc
06.2022 - 11.2022
Private Security Officer
Santa Cruz Seaside Company
03.2022 - 09.2022
Associate
Home Depot
02.2020 - 05.2022
GED -
Cabrillo College
Associate of Science - Criminal Justice
Cabrillo College
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