Experienced HVAC technician with a proven record of leading residential, commercial and mission critical projects, including multi-state and long-term job site assignments. Skilled in managing schedules, controlling costs, coordinating crews, and delivering projects on time and within budget. I am known for my strong work ethic, attention to detail, and maintaining high performance in high pressure environments with tight deadlines and operational contraints.
Overview
14
14
years of professional experience
Work History
Lead Service Technician
Daikin Applied
11.2024 - Current
Supervised installation and maintenance of HVAC systems, ensuring optimal functionality and safety compliance.
Diagnosed system issues using advanced troubleshooting techniques to enhance operational efficiency.
Trained and mentored junior technicians on best practices and technical procedures, improving team performance.
Implemented process improvements that reduced service time and increased customer satisfaction ratings.
Leading a 5 person HVAC crew on a major chiller condenser fan replacement project, coordinating the phased replacement of 720 fan motors, manpower, workflow sequencing, and adherence to project timelines and safety standards.
Helped lead a HVAC crew of 10 technicians on a major chiller condenser fan replacement project, helping coordinate with regional project manager to meet project timelines and safety standards, which was completed on time and avoided the company paying massive liquidation damages.
Coordinated directly with data center stakeholders to communicate completed HVAC work involving the complete startup of 20 chillers, as well as warranty repairs, all while maintaining deadlines and uptime requirements.
Service Technician
Alpine Mechanical Services, LLC
06.2023 - 11.2024
Managed field execution of large-scale HVAC maintenance at multiple Amazon facitilies, leading a team of technicians through comprehensive maintenance of 100-150 rooftop units, all while maintaining deadlines, scheduling, and facility uptime.
Managed quoting, supply and part needs, and scheduling for multiple large scale projects including Amazon facilities, Costco warehouse, and major malls of Virginia as well as executed the jobs in a timely manner.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance on systems ranging from 5-150 tons of cooling.
Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
Lead Service Technician
ICS
01.2023 - 06.2023
Perform diagnosis on light to heavy commercial equipment including rooftop units, vav, controls, and split systems ranging from 5 to 100 tons
Directed multi-technician teams on large facility sites such as FedEx with multiple units performing maintenance, installation and start up commissioning.
Evaluated project scope and executed HVAC work while preparing accurate quotes that reduced customer expenses and increased company profitability through efficient execution and value- driven solutions.
Senior Technician
Belle Air Services
12.2021 - 11.2022
Performed supervision and management of all service calls including maintenance, troubleshooting, customer service and meeting all of the customers needs.
Drove $175,000 in residential HVAC revenue in one month by identifying customer needs, recommending appropriate solutions and closing high-value work.
Executed repairs on all residential and light commercial systems including Daikin VRV, VRF systems, mini split systems, package systems, and all split systems in a timely manner.
Advised customers on cost-effective HVAC options, executing and quoting work that aligned budget efficiency with company financial objectives.
Lead Technician
Climate Control in of Harrisonburg
09.2011 - 08.2020
In charge of servicing, troubleshooting, repairing and installing all residential and light commercial split and package systems in residential and commercial applications.
Managed multi-technician service crews on residential jobs providing supervision of blueprints, job layout, parts ordering, quoting, and job completion.
Coordinated HVAC scheduling and job assignments, managing technician workloads to ensure timely completion of service and project work.