Proficient Server with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature. Seasoned and well rounded. Working in food service since 2003, with nearly a decade in the fine dining sector.
Overview
9
9
years of professional experience
Work History
Server, Trainer, Banquet Captain
B&B Butchers
01.2023 - Current
Slicing dry aged ribeyes tableside while describing the muscles therein, typical day.
Guided guests through the menu with as much detail as desired
while pairing each dish with appropriate wine, spirit, cocktail or beverage.
Server and Trainer
Gratify
08.2021 - 05.2022
Fashionable Rice Village staple for a great selection of champagne and oysters
Weekly chef features are elegantly described to each table
An extensive wine list plus a menu of lighter fare equaled high wine sales
This was an opportunity for me to hone my craft of pairing wine and food.
Captain, Trainer, Banquet Captain
Bludorn
08.2020 - 07.2021
High end, chef owned concept catering to Houston's elite
High intensity was the norm as we were booked solid each night
Coordinated with one or two assistants to manage a section of up to 30 guests
With numerous steps of service here, I mastered the art of directing the flow of service.
Server and Banquet Captain
Mastro's Steakhouse
10.2017 - 03.2020
Onboard from the initial hiring, through 6 weeks of training, and all the chaos of a grand opening
From champagne & caviar, to filleting Dover sole and slicing Chateaubriand tableside
This was a very opulent dining experience
Service here was expected to be impeccable at all times
Secondary to the service was our lengthy and informative 'spiel', which is where my real opportunity to sell came into play
As a captain, I coordinated with the chef and up to 5 other servers to ensure proper timing of service and order accuracy.
Server
The Post Oak Hotel
05.2018 - 11.2019
Bloom & Bee is the primary food outlet in this hotel, serving breakfast, lunch, and dinner
We accommodated ALL guest requests as far as food preparation, day or night
Received extensive training from Forbes as our aim was to be Texas' first true Five Star hotel
Truly seasonal, four menu rollouts a year from our international chef team kept me learning and flexible.
Beverage Director and Manager
North Italia
11.2016 - 09.2017
Extremely high-volume establishment hosting Houston's elite in a sleek Galleria location
Our busier days served over 1000 guests, not accounting for guests dining at the bar
Responsible for scheduling 60 servers and 8 bartenders based on the flow of business and minimizing overtime
Also maintained systems for tracking TABC and Texas Food Handler certifications
Managed payroll for 140 employees
Conducted interviews and orientations
Hired and terminated staff
Selected wines for the by-the-bottle list
Maintained stock of LBW through proper ordering
Kept cost of goods in line through thorough weekly inventories and pour testing bartenders
Overall, operated a $275k monthly LBW program at a pour cost of 26% or less.
Manager
Dolce Vita Pizzeria & Enoteca
10.2015 - 11.2016
Traditional Italian cuisine with one of the most extensive all-Italian wine lists in the state
Oversaw all FOH operations: scheduling, training, hiring, termination, booking & planning events, payroll for 50+ employees, direct supervision of 30 FOH employees
Managed the liquor and beer program, conducted biweekly inventories, and established variance through running product mix reports
Drove liquor costs to below 15%.
Bartender
Sambuca/Lawless Spirits
12.2014 - 09.2015
Dinner with live music nightly
Lots of large parties and events for the downtown corporate crowd
Involved with the initial stocking, setup, and opening of Lawless, a beautiful bar in the space of the historic State Bar
I aided in training other bartenders and the cocktail waitresses.
Sales and Customer Service and General Worker at The Butchers Market Tokai, Cell No. 063 831 1799Sales and Customer Service and General Worker at The Butchers Market Tokai, Cell No. 063 831 1799
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center