Aaron Orwig
Auburndale,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
General Manager/Assistant Manager
Sonnys Real Pit BBQ
04.2023 - Current
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed staff scheduling, optimizing labor efficiency to meet customer demands.
- Implemented inventory management systems, reducing food waste and controlling costs.
- Trained and mentored team members, fostering a culture of excellence and service quality.
- Developed marketing strategies to increase brand awareness and drive sales growth.
- Analyzed financial reports to identify trends, enhancing budgetary planning processes.
- Enhanced customer experience through feedback analysis and process improvements.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on food safety protocols and customer engagement techniques.
- Developed schedules to optimize labor resources and maintain operational efficiency.
- Oversaw quality control measures to maintain high standards of food preparation and service excellence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Associate of Arts - Culinary Arts
The Art Institute of Tampa
Tampa, FL08-2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Staff management
- Customer relations
- Relationship building
- Inventory control
- Customer relationship management
- Goal setting
- Staff development
- P&L management
- Schedule management
- Staff motivation
- Labor cost controls
- Vendor relationships
- Employee development
- Performance improvements
- Performance evaluations
- Workflow planning
- Purchasing
- Expense control
- Cost reductions
- Branding
Timeline
General Manager/Assistant Manager
Sonnys Real Pit BBQ
04.2023 - Current
Associate of Arts - Culinary Arts
The Art Institute of Tampa