Aaron Parker
Delaware,OH
Summary
Proven professional with a track record of enhancing system performance and customer satisfaction at Spectrum through expert equipment maintenance and technical support. Skilled in technical knowledge and salesmanship, I excel in field operations and equipment installation. Achieved significant improvements in efficiency and safety, demonstrating a strong ability to address complex challenges and drive results.
Overview
13
13
years of professional experience
Work History
Field Technician
Spectrum
11.2022 - Current
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Postal Delivery Officer
USPS
10.2021 - 09.2022
- Improved mail delivery efficiency by developing and implementing optimized routes.
- Ensured timely mail delivery for customer satisfaction with diligent adherence to schedules.
- Maintained accurate records of deliveries, enabling streamlined operations and prompt resolution of issues.
- Safeguarded sensitive information through strict adherence to postal regulations and confidentiality protocols.
Online Delivery
Walmart
10.2020 - 09.2021
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Assisted in warehouse organization, streamlining the loading process for faster dispatch times.
- Coordinated with team members to ensure seamless hand-offs and transitions between delivery stages.
- Provided exceptional customer service, addressing concerns promptly and effectively to maintain positive relationships.
- Handled fragile items carefully, reducing instances of damage during transit and increasing client satisfaction levels.
Termite Technician
Terminix
- Eliminated termite infestations by conducting thorough inspections and implementing targeted treatments.
- Improved customer satisfaction by providing timely and effective termite control solutions.
- Ensured safety compliance by adhering to regulations and wearing appropriate protective gear during treatments.
- Increased company revenue by upselling additional services based on clients'' needs during initial consultations.
- Contributed to a safe work environment through proper handling, storage, and disposal of chemicals used in termite treatments.
Security Forces Member
United States Air Force, USAF
10.2011 - 10.2017
- Enhanced security measures by conducting regular patrols and monitoring surveillance systems.
- Decreased potential threats by maintaining strict access control procedures for personnel and vehicles.
- Ensured overall safety with thorough inspections of facilities and equipment, identifying and addressing vulnerabilities.
- Improved emergency response times through the development and implementation of effective training exercises.
- Collaborated with team members to maintain situational awareness, resulting in a safer environment for all personnel.
- Assisted in the apprehension of suspects by following proper detention protocols and gathering pertinent information.
Education
No Degree - Anthropology
Mississippi State University
Starkville, MSNo Degree - Computer Science
Holmes Community College
Grenada, MSSkills
- Structural Repairs
- Technical knowledge
- Salesmanship
- Chemical Handling
- Technical Support
- Equipment Installation
- Hardware and software installation
- Field Operations
- Equipment Maintenance
- Crime Prevention
- Vehicle inspections
- National security
Timeline
Field Technician
Spectrum
11.2022 - Current
Postal Delivery Officer
USPS
10.2021 - 09.2022
Online Delivery
Walmart
10.2020 - 09.2021
Security Forces Member
United States Air Force, USAF
10.2011 - 10.2017
Termite Technician
Terminix
No Degree - Anthropology
Mississippi State University
No Degree - Computer Science
Holmes Community College